RTIC - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (12)
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Online order trouble
Online order trouble
CheckoutI've been trying to put in an online order for a whole week now, but I keep running into problem after problem. Every time I think it's fixed, I come back the next day and it's the same issue all over again. So frustrating! I finally got fed up and decided to call customer service for help. I tried everything they suggested, and even followed the advice from their IT department - restarting my modem, laptop, deleting cookies & data, switching browsers, not using promo codes, and separating my order from the personalized kids water bottle. But no matter how hard I tried, I just couldn't get past that last step to finish my order.
About RTIC
RTIC is an American company that specializes in producing high-quality, durable outdoor gear and accessories, with a primary focus on insulated products such as coolers, drinkware, and soft coolers. Founded in 2015 by brothers John and Jim Jacobsen, RTIC aims to offer premium products at a fraction of the cost of competitors by selling directly to consumers. This direct-to-consumer model allows RTIC to undercut the prices of traditional retail brands while maintaining high quality and performance standards. Based in Cypress, Texas, RTIC has quickly grown into a popular brand among outdoor enthusiasts, appealing to those looking for reliable and affordable options for keeping their food and beverages cold.
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Last update: November 29, 2024
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