Rodd & Gunn

Rodd & Gunn - Reviews and experiences

Average rating
6.8 /10
Based on 7 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
36x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (7)

Melted logo shirt

Service

I bought a shirt from this store, eh. I wore it once and gave it a wash, then when I ironed it, the logo on it melted, hey. I tried to take it back, but the folks working there weren't very friendly and didn't want to give me a replacement, eh. I do like some of their things, but they gotta be nicer to us customers, for sure.

Boots, lace issue, poor customer service

Service

I bought a pair of boots near the end of last year, and in a few weeks, the laces fell apart. It was a bit of a pain, but I swapped them out for better ones. Then, just last week, one of the lace holders at the top broke off. When I tried to get in touch with customer service on their website, it wouldn't go through. I sent an email to the only address they had listed, but didn't hear anything back. All in all, I was really surprised by how lousy the product was and how terrible the customer service turned out to be.

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About Rodd & Gunn

Rodd & Gunn is a company originating from New Zealand that specializes in clothing, footwear, and accessories primarily for men. Founded in 1946, the brand draws inspiration from the country’s picturesque landscape, aiming to blend quality and durability with timeless style. Their products range from casual wear to more formal attire, emphasizing natural fabrics and eco-conscious production methods. Over the years, Rodd & Gunn has expanded its presence globally, establishing stores in several countries, including online retail to cater to a wider audience. The brand is recognized for its commitment to craftsmanship, with a distinctive logo that features an English Pointer – a nod to the company’s heritage and outdoor ethos.

Contact Information

🌐 www.roddandgunn.com

Categories Rodd & Gunn

Last update: November 29, 2024

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