Rocket Dog Brands - Reviews and experiences

I was standing on the bus with one sandal half-flapping and thought, well this is embarrassing. I'd bought Laser Beam Sandals for daily dog walks and quick grocery trips — comfy and, until two months in, seemingly tough. Then the strap came unstitched. I emailed Rocket Dog and they replied fast. A couple of polite emails and a replacement pair was on its way within a day. The moment it arrived and fit perfectly — that’s when I knew.

I'm not ordering from them again. I bought a pair of rain boots for my daily wet commute because my knees hate slippery sidewalks. Paid $51.25, they were too small so I returned them the same day. I got $33.35 back — $17.90 gone. Their return policy mentions $8.95 for shipping, but that doesn't explain the full charge. The boots looked okay and would have worked if the sizing was right, so kind of annoying.