Pit Boss - Reviews and experiences

I got myself a vertical smoker and let me tell you, it's been a disaster! I shelled out a ton of cash on it and I can't even get it working right. I've had to ring up customer service multiple times and wait ages for replacement parts. It's just been sitting there collecting dust for weeks now and it's driving me crazy!

This grill was such a letdown, eh. It keeps getting clogged up and it's been giving me a ton of grief. I've only managed to smoke a couple things on it before running into big problems. I followed the instructions to a T right from the beginning, but it still gave me a run for my money. I wouldn't suggest this product to anyone in the market for a dependable grill, that's for sure.

The barbecue I bought from this place ended up being a total flop. Right from the beginning, I had problems with it, and even after getting some new parts to try and fix it myself, it still doesn't work right. It's really frustrating to shell out a bunch of cash on something that doesn't work like it's supposed to. I only used it a couple of times and I already regret buying it.

I can't believe I spent almost a thousand bucks on this stupid smoker. It's such a waste of money! The quality is terrible and now I totally regret buying it. Seriously, I wouldn't suggest this smoker to anyone.

I just got myself a stainless steel BBQ grill from this company. At first, I was a bit worried about how durable it would be, but after hearing good things online, I decided to give it a shot. When the grill arrived, I was impressed by how strong and stylish it looked. Putting it together was easy peasy, and I was grilling in no time. The way this grill cooks is top-notch - every meal comes out just right. I'm really happy with my purchase and would definitely recommend this grill to anyone looking for a solid BBQ option.

My experience with the Pit Boss grill was a complete nightmare. Right from the beginning, it was clear that the product was poor quality. The grill actually caught fire while I was smoking a brisket, thanks to a malfunction in the hopper and auger system. The hopper itself ended up catching fire. And to make matters worse, when I tried to use the warranty, Pit Boss refused to help me out, leaving me high and dry. Their customer service was terrible - they just kept giving me the run-around, telling me to take apart the grill and mess with the electrical components. They sent me random parts that didn't solve the problem and just made excuses instead of owning up to their mistake. I'm thankful that things didn't escalate to a full-on house fire, but the way Pit Boss handled the situation was really concerning. I definitely won't be giving them my business again, and I'll be sure to warn others to stay away from their products.

OMG, after only three years, my BBQ started acting up with the temperature. I figured it might've been the weather or something, but even when I moved it to a better spot, it still wouldn't cook my meat properly. I reached out to customer service, and they sent me a new probe, but it didn't solve the issue. The temperature kept going all over the place, getting way too high and almost catching fire! So dangerous! Now my BBQ is basically useless. Customer service didn't even bother to follow up. So disappointing, I thought this BBQ was gonna last forever. Looks like I'll be going back to my trusty old charcoal grill.