PhoneSoap

PhoneSoap - Reviews and experiences

Average rating
7.0 /10
Based on 16 reviews
Oct 2023-Apr 2024
Star distribution
50
44x
39x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Preordered device

Communication

Eh, so I preordered this cool gadget and was supposed to get it in May 2020, but it never showed up! I contacted customer service and they were polite, but they never really explained what happened to my order. They ended up giving me a refund, which was nice, but I just wish they had been straight with me instead of blaming it on the whole Covid situation, you catch my drift?

International Purchase for Gift

Communication

I recently bought a gift from your website that turned out to be quite a headache. The product I got came with a US plug, which was a surprise since I wasn't told beforehand that only US plugs were an option. This led to me having to scramble to buy an adapter to use the product with my UK outlets. It's not just annoying, but also potentially unsafe to use adapters that aren't tested properly. So, please, make sure to give clear info on plug compatibility for international purchases to avoid this mess in the future. Thank you.

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About PhoneSoap

PhoneSoap is a company that specializes in the development and production of UV-C light-based sanitization devices for smartphones and other small items. Founded in 2011 by cousins Wesley LaPorte and Dan Barnes, the company gained widespread recognition after appearing on the TV show "Shark Tank" in 2015, where they secured an investment to grow their business. Their products are designed to kill germs and bacteria on the surface of items without using liquids or chemicals, promoting a healthier lifestyle. Based in the United States, PhoneSoap has expanded its product line to include various sizes of UV-C sanitizers, catering to both consumer and commercial markets.

Contact Information

🌐 phonesoap.com

Last update: November 29, 2024

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