Perry Ellis - Overall Rating based on 5 reviews
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White and midnight shirts
I just ordered a white and midnight shirt from this store, but they ended up sending me two white shirts instead. Kinda bummed because I really wanted one of each color. Plus, I had to shell out $6 to return the wrong shirt, which didn't sit right with me. Overall, not too happy with how things went down with this purchase. Definitely won't be shopping here again.
Recent purchase disappointment
The clothes from Perry Ellis used to be really good, but now they're not so great anymore. When you look on their website, you can tell the clothes aren't as nice as they used to be, and they often don't have everything in stock like they should. Ordering online has become risky because you might not get everything you ordered, and what you do get is all wrinkled. The excuses they give for not sending everything are not good, and it seems like they're saying they have stuff in stock when they don't. It looks like they might have problems with their shipping or not wanting to honor sales with multiple voucher codes. It's really disappointing to see their quality and service going downhill, so I'll be shopping somewhere else from now on.
Difficult return process
So, I had to return something to this store recently and let me tell you, it was a nightmare. The whole return process was such a pain. First, I had to ask for a return and get this RMA thing, which was already a hassle. Then, I had to send the item back and wait for them to get it. To buy new stuff, I had to pay all over again and email them both the return and new order papers. Then, I had to wait for an email back and hope they adjust the price and give me back the shipping fee. Not being able to call or chat with someone live made it even worse. This was honestly the worst return process I've ever dealt with. They seriously need to fix their system.
Wedding tuxedo purchase
I had a pretty rough situation happen to me the other day when I was trying to get a tuxedo for my wedding. I came across a super nice jacket at the store and thought I'd order the matching pants online. The sales rep said they had it in stock, so I went ahead and bought it. But then, a week later, I got an email saying they had to cancel my order because they ran out of stock, and they didn't offer any alternatives. Now, I'm freaking out with just over two weeks left until my wedding, trying to find a new tuxedo. Pretty disappointing service from a brand I thought I could trust.
Ordered clothes online
I ordered some clothes online and it took so long for them to get here, eh? And then they go ahead and cancel one of the things I ordered that was on sale! Like, really? How can they do that, just sell something and then take it away? This company, eh, the worst for sure.
Review with most votes
Recent purchase disappointment
The clothes from Perry Ellis used to be really good, but now they're not so great anymore. When you look on their website, you can tell the clothes aren't as nice as t... Read onBy: McDermott