Papique - Reviews and experiences

Totally worth it — got what I needed. I was hunting for a full-size authentic Atelier Cologne Tuberosa as a birthday gift after getting burned by fakes; price felt fair and shipping was quick.

Weirdly, my order was cancelled and I panicked, but when the refund showed up a couple days later I felt relieved — not flawless service, site was messy and I’ve had worse with other shops, but it worked in the end.

Halfway through the week I checked tracking again — same canned message about Colissimo being prepared by the sender. Ordered Aug 21 and still nothing. Emailed customer support too and got radio silence, which is frustrating. If you order, double‑check shipping details or be ready to chase them; a refund option would help.

ordered late January and it didn't leave their warehouse for two to three weeks, so it took ages. Tracking was clear, which helped, but next time I'd like faster dispatch. Using it is straightforward, works as intended.

I ordered from Papique for the first time last month (needed a gift) — honestly I was impressed. Delivery came on schedule, package in decent shape. Customer service, especially Fabiana and Giuseppe, were helpful, though one reply lagged a bit. All told I'll probably order again; decent, reliable overall, and pricing seemed fair too.

I kept checking porch and tracking, and my bank. Paid almost a month ago. One of two items never showed. They said one had shipped but it was returned to the seller. I asked for a refund. Communication was alright — I've had better with other companies — but at least I got an explanation. Still annoyed I have neither item nor money, but they tried.