PandaHall - Reviews and experiences
Oct 2023-May 2026
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Reviews (24)
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Loyalty didn't help this time
Loyalty didn't help this time
Returns & RefundsHalfway through my lunch I opened the tracking and felt my stomach drop. I’ve used them on and off for about ten years, usually no drama, but this time duties surprised me — they said four item numbers on my order made Canadian duties jump by about $50, and they'd handle it via UPS. They didn’t. The package sat with UPS for three weeks and then went back to China. Company says they'll refund, but it's only a fraction of what I paid, so I'm out over $100. Annoying and disappointing, especially after a decade of mostly okay experiences. At least they’re refunding something, but I’m reporting it to the Better Business Bureau.
About PandaHall
PandaHall is a Chinese-based online marketplace that specializes in the wholesale distribution of beads, findings, and jewelry-making supplies. Established to serve both retail and wholesale customers, the company caters to the needs of DIY enthusiasts, jewelry designers, and various small businesses by offering a wide range of products, including beads of various materials, charms, pendants, and tools necessary for jewelry making. Over the years, PandaHall has expanded its offerings to include a broader variety of products related to crafting and jewelry making. The company operates internationally, shipping products to customers around the world, and is known for its emphasis on providing a vast selection of items at competitive prices.
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Last update: May 6, 2026
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