Packed Direct - Reviews and experiences

Overall I'm satisfied with this company — the product works and ordering was straightforward. I buy their heavy yard bags to stash leaves and prunings from my small suburban yard because the council hasn't come to collect for a month, so those bags sit out front until things get sorted. The bank and the council have been annoying lately, but that's not this company's fault. Delivery was on time, price seemed fair, and the bags are holding up. Not glowing, just useful and gives me peace of mind.

Honestly, I won't buy from Packed Direct again. I ordered a glass heater and it arrived with a really poor fitting system — the top has slots for L-shaped brackets but the bottom of the unit has nothing for the lower brackets, so nothing lines up. If I'd seen that in the listing I wouldn't have clicked buy. I messaged them on eBay and sent an email; no phone number, and replies were slow or non-existent. Also, I have trouble with my hands, so the awkward bits and missing H-brackets made assembly nearly impossible for me. The heater itself might be okay once mounted, and maybe others won't care, but the whole experience was a hassle compared to other sellers I've used.