Overton's - Reviews and experiences

I'm really upset with Overton's. I ordered something back in July 2022, and it's been nine months and I still haven't gotten it. They told me multiple times it was on its way from the manufacturer, but turns out they never even paid for it or sent it out. Now I'm out of money and still don't have my item. They even lied about crediting my account back. I had to report them to my credit card company to try and get my money back. It's pretty clear that Overton's can't be trusted. I wouldn't recommend buying anything from them because they don't keep their promises and they're not honest in their business dealings.

I bought this huge teak table from the store not long ago. It's way bigger than I expected, making it hard to fit into my space. I've been trying to return it for the past 4 weeks, but the customer service has been so bad that I haven't been able to. Now I'm thinking I might have to take legal action to sort this out.

My experience with this company was kind of a letdown, eh. Trying to use their automated return system was a real pain, ya know. So, after dealing with all that frustration, I decided to give their customer service a call for some help, eh. The lady on the line told me I had to send back the stuff in two separate boxes, which just seemed like a big hassle, eh. Feeling pretty peeved, I called back again for more info, eh. After being on the phone for what felt like forever, I finally got a return label from a guy, eh. But even that didn't end my irritation, eh. Got an email later on saying to contact the company president for any other problems, but the email address they gave me was no good, eh. All in all, I was left feeling miffed and pretty bummed out about how this company's customer service and communication are, eh.