Oral B

Oral B - Reviews and experiences

Average rating
6.0 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
50
43x
37x
24x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Electric toothbrush purchase

Service

Ya know, I had some bad luck with that electric toothbrush I bought not too long ago. It just up and stopped working after just a couple weeks, eh? Like, seriously, that's not cool for something that cost as much as it did. And on top of that, I couldn't even find a customer service number to call about it. Let me tell ya, that left me feeling pretty annoyed and let down. So yeah, based on what happened to me, I wouldn't really suggest getting one of those toothbrushes to anyone, eh.

Toothbrush stopped working

Service

That electric toothbrush I bought turned out to be such a bust. I dropped a bunch of cash on it and now it's completely useless. I've been trying to reach out to their customer service, but all the phone numbers they have listed are no good, and even their website contact form is busted. Seriously, how am I supposed to get any support for my busted toothbrush?

New toothbrush

Service

The product I bought broke pretty soon after I got it, so I tried reaching out to customer service. But man, it was so frustrating. The contact form on their website was useless, so I had to hunt down a phone number. When I finally got through to someone, all they offered me was a voucher that barely covered the shipping cost for a replacement item.

Electric toothbrush

Service

So hey, I got this new electric toothbrush not too long ago, but it started acting up on me real quick. I tried to figure out what was going on with it, but no luck. So I decided to reach out to customer service for some help. They walked me through the whole return process and, within a week, I had a shiny new toothbrush at my door. And get this, it was even fancier than the one I originally bought, and I didn't have to pay anything extra. I was really impressed with how quickly and efficiently they handled my problem. It was definitely some top-notch customer service!

Toothbrush purchase

Service

The toothbrush works fine when it's actually working, but the problem is the terrible customer service. I've been waiting for over 6 weeks for a warranty claim, and all I get are excuses about a missing part. Compared to my husband's Philips toothbrush, the customer service here is a total joke. I wouldn't suggest this product just because of the terrible support when things don't go as planned.

Broken fancy toothbrush

Service

So, my really expensive toothbrush stopped working and I was just so mad. I tried to fix it myself by going online, you know, thinking I could do it like a pro. I changed the battery and everything, but it still wouldn't work. When I called customer service, they told me my warranty was up. I was so surprised, I couldn't believe it! And then they had the nerve to offer me a coupon as an apology. Like, thanks but no thanks, I won't be buying anything from them again!

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Oral B

Oral B is a brand well-known for manufacturing oral hygiene products, including toothbrushes, toothpaste, and dental floss. It originated in the United States in 1950 when Dr. Robert W. Hutson, a California periodontist, created the first Oral B toothbrush. The brand quickly became recognized for its focus on dental health and innovation. In the years following, Oral B expanded its product line to cater to varying oral care needs and preferences, incorporating advancements such as electric toothbrushes and dental health technologies into their offerings. Oral B operates globally, offering a wide range of products designed to enhance oral hygiene and promote dental health among consumers of all ages. It has established itself as a leader in the oral care industry by prioritizing innovation and employing dental professionals to inform product development.

Contact Information

🌐 oralb.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu