Onlineshoes - Reviews and experiences

I had to return the shoes because they didn't fit, but I was happy to get a refund from Klarna quickly. The return process went smoothly and I was thankful for the fast customer service.

I recently bought a pair of sandals online. But before I could reach out about any issues, I found out the company was shutting down. I got a return label and sent the sandals back right away. But now I can't get a hold of them at all. The phone number they gave is out of service, and I can't get any info on my refund. It's frustrating and worrying, and I don't know what to do next.

Hey there! So I recently bought a pair of Desert Boots from Onlineshoes for the first time, but they turned out to be a bit too snug for me. I've been trying to send them back, but it's been a bit of a struggle to get a return label. I contacted customer service to ask them to send one my way, but I'm still waiting on that. After reading another review mentioning the same issue, I'm starting to think this might be a common problem with this company. I'm thinking of just giving away the shoes and checking out a different website that's more reliable and quick with returns. My time is valuable, and I can't be wasting it on a company that can't even handle simple return requests. There are tons of other websites out there that treat new customers right and offer better service.

Oh my goodness, why did you close your online store without letting us loyal customers know?? I had Google protection activated and now I'm having trouble getting my money refunded. It's so frustrating!!