Onepiece

Onepiece - Reviews and experiences

Average rating
8.6 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
52x
415x
32x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Black velvet jumpsuit purchase

Service

I grabbed this awesome black velvet jumpsuit from the store and I gotta say, it was a great experience! I had to go back twice, once to switch sizes and the other time because there was a little issue with the jumpsuit. Both times, John over at the store in Oslo really took care of me. He was super helpful, real friendly, and made sure I got all the help I needed. Thanks to him, I got my hands on the new jumpsuit in no time. The quality is top-notch, and I'm really happy with my buy. Cheers to John for being so awesome!

Recent jumpsuit purchase

Service

I just wanted to say a big thank you to that awesome customer service rep I talked to. They really helped me out quickly when my package went missing. The folks at Onepiece were super efficient and professional, which made dealing with them a breeze. It's rare to find good customer service these days, so it was a nice change working with a company that cares about their customers. And can I just say, the jumpsuit I got from them is top-notch - so cozy and warm, exactly what I was hoping for. Overall, I'm really happy with my purchase and the fantastic service from Onepiece.

Incorrect size order

Service

Jayd's customer service was amazing! She totally rescued me when the carrier's website was down for way too long. It was so nice to have an actual person assist me instead of just getting automated messages. I really adore my new onesie and will for sure order from them again.

Onesie purchase

Service

I just bought a onesie from this store and I gotta say, I'm really happy with everything - the product and the service. Jayd, the customer service person, was super helpful in helping me track my order and making sure it got to me on time for my event. The onesie is really nice, so soft and well-made. I'm super impressed and will definitely come back to buy more stuff from this store in the future.

Poor quality and poor support

Service

The onesies I bought were really bad quality. One of them got a hole after just a few hours of wearing it. Plus, one of them didn't fit me, so I tried to return it. But when I took the package to the drop-off point, they wouldn't take it because the customs papers weren't right. Customer service didn't help at all, they just said to do the process and use what they gave me, even though it got rejected. So now, that onesie is still in the package sitting in a corner after months.

Onesies for myself and my son

Service

I just bought two onesies, one for me and one for my son, and we absolutely love them! The material is top-notch and the design is super fun. At first, my son's onesie was a bit too big, but the customer service team was so helpful in getting us the right size. Now he's obsessed with his bright pink ski-instructor look onesie and wears it all the time.

Super comfortable jumpsuits

Service

I absolutely adore my jumpsuits, they're so comfy! I wear them all the time, even for quick trips outside because they are just too cozy to part with. One time last December, the zipper on my jumpsuit broke, but when I reached out to them with some detailed photos, they sent me a brand new replacement just in time for Christmas. Now that's what I call amazing customer service! I've had a few jumpsuits from this place and not only are they comfy, but they are also easy to wash. I always recommend them to my friends!

Onesie purchase

Service

I gotta tell ya, I was real impressed with the customer service I got from this company. My first order got messed up by the shipping company, but instead of pointing fingers, they owned up to it, said sorry, and even gave me a discount code. Not many companies would do that. The next two orders I made went without a hitch, and I'm obsessed with my onesies.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Onepiece

Onepiece is a Norwegian fashion and lifestyle brand known for its innovative and modern approach to leisurewear and apparel. The company was founded in 2007 in Oslo, Norway, by three friends, Thomas Adams, Knut Gresvig, and Henrik Nørstrud, who came up with the idea of sewing together a hoodie and a pair of sweatpants, creating the original onesie. The brand has since gained international popularity for its comfortable, yet stylish jumpsuits, expanding its product line to include a variety of leisure and casual wear. Onepiece emphasizes quality, comfort, and the concept of slowness in fashion, encouraging consumers to embrace leisure moments. Their products are designed in Norway and sold worldwide through their online store and physical retail locations in select countries.

Contact Information

🌐 www.onepiece.com

Categories Onepiece

Last update: November 29, 2024

Website
Menu