OMCgear

OMCgear - Reviews and experiences

Average rating
8.4 /10
Based on 23 reviews
Oct 2023-May 2024
Star distribution
511x
46x
33x
23x
10

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Avy beacon purchase

Service

Oh my gosh, I got this awesome avy beacon from the store for my trip and they even called me on a Sunday to help with the shipping options! The customer service was super nice and helpful, and the price was really good. I'll definitely be shopping here again.

Dromedary bag purchase

Service

I just bought a dromedary bag from this store recently. There was a small hiccup because another item was out of stock. But I have to say, the customer service team did a great job keeping me in the loop and offering good solutions for the out of stock item. They were quick with their responses and gave me clear answers to all my questions. When my stuff arrived, it was in perfect shape, well-protected in the packaging, and it got to me pretty quickly. All in all, I had a really good experience with this store and I would definitely recommend it to others.

Hiking boot purchase

Service

I bought a really good pair of hiking boots from this store not too long ago. I had a few questions about the size and how returns work, so I got in touch with their customer service. I was happy to see how quick and helpful Jack and Chris were in answering all my questions. They gave me all the info I needed to make a good choice, and I was really grateful for their help.

Winter gear purchase

Service

So, I just found this store and let me tell ya, it has seriously saved my bacon with my move from California to Colorado. I was in desperate need of winter gear and was pleasantly surprised to see they had a great variety at reasonable prices. The customer service was top-notch, my order was done in a jiffy, and the quality of the stuff I got was beyond what I expected. I've already told others about this place who are also looking for outdoor gear. It's a gem!

Down jacket purchase

Service

I was lookin' for some warm down jackets for me and my partner, eh, and I stumbled upon this website that had wicked prices on quality jackets, eh. I found exactly what I needed and decided to buy 'em. But, oopsies, I messed up and ended up orderin' the jackets twice. I contacted customer service to see if they could help me out with the shipping, and they got back to me real quick and sorted everything out. They combined the orders and even gave me a refund on the extra shipping charge for my partner's jacket. The delivery went smooth as can be, no troubles at all, and I'm over the moon with the whole experience, eh.

20% off coupon mishap

Service

So I was online looking for some new outdoor gear, right. And then I found this amazing pop-up coupon for 20% off, you know? But when I tried to use it, it said "invalid" in my cart. So I called the store and this total jerk on the phone told me the I.T. department didn't know it was already on sale. Like, what's up with that? I told him they had to honor the advertisement because it's the law, but he just said they didn't have to and hung up on me. Can you believe that? This store is like sketchy or something, acting like they can do whatever they want. So yeah, avoid this place if you want to be treated well. They're so stuck up and rude, ugh.

Climbing shoes and backpack

Service

I just bought some climbing shoes and a backpack from that store, and I gotta say, I was super impressed with the service I got. Ordering was easy-peasy, and the staff was so nice and helpful in answering all my questions. The prices were pretty decent and competitive, and the quality of the products I got was top-notch. My stuff arrived quickly and in perfect shape. All in all, I had a really good experience with this store and I would totally recommend it to others.

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About OMCgear

OMCgear, also known as Oregon Mountain Community, is a retailer specializing in outdoor gear and apparel. They provide a wide range of products including camping equipment, climbing gear, clothing, and footwear tailored for outdoor enthusiast. The company originated in the Pacific Northwest and has built a reputation for offering high-quality products aimed at facilitating outdoor adventures in challenging environments. Over the years, OMCgear has committed to equipping outdoor enthusiasts with reliable gear and expertise, emphasizing their dedication to the outdoor community. However, specific details about the company's founding date and founder(s) are not provided in this description.

Contact Information

2975 NE Sandy Blvd

97232 Portland

United States

📧 customerservice@omcgear.com

☎ 5032271038

🌐 www.omcgear.com

Last update: November 29, 2024

Website (Partner link)

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