NuLeaf Naturals - Reviews and experiences

The customer service from this company was terrible. They're supposed to be a big name in the industry, but I was really disappointed with how they handled things. It took them a whole week to respond to my email about my lost package, and then it took another two weeks to sort everything out. The communication was all over the place, with long gaps between replies, so I had no idea what was going on with my order. I had to keep sending my emails again just to make sure they got them. This kind of mess and lack of communication just isn't okay nowadays. Even though I liked their products, dealing with their customer service was such a headache that I don't want to buy from them again. I'll be going to Neurogan next time for their top-notch organic products and great customer service.

I signed up for a subscription service and didn't receive any notification before they shipped my orders. I had to pay for the return shipping just to get my money back. I've had enough of this, I'm definitely ending this relationship after I receive my refund.