Ninety Percent

Ninety Percent reviews

6 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
7.0
Service
6.4
Pricing
6.4
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Black Tshirts

9.5

"I ordered these black t-shirts for myself and also as Christmas gifts. They're a bit thinner than the ones I normally wear, but they're r..."

Critical

Hoodie zip jumper

5.5

"I bought a hoodie zip sweater from this store recently and I was really let down by the quality. After only wearing it a couple of times and washin..."

Most Voted

Garment order

4.0

"So, I ordered some clothes from Ninety Percent not long ago and it was a complete disaster. The order got delayed because someone messed up the inv..."

Reviews (6)

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Hoodie zip jumper

G

5 reviews

5.5
Overall Rating
Would buy here again
No

I bought a hoodie zip sweater from this store recently and I was really let down by the quality. After only wearing it a couple of times and washing it once, the front of the sweater began to fall apart. It's in a tough spot to fix on my own, so now I have to pay to get it fixed properly. I tried reaching out to their customer service using their online form and gave them my order number, but I never heard back from them. The lack of communication has left me feeling annoyed and disappointed with my experience. Sadly, I won't be buying anything from there again.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
6.0

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Black Tshirts

K

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I ordered these black t-shirts for myself and also as Christmas gifts. They're a bit thinner than the ones I normally wear, but they're really cozy, stylish, and feel so soft against my skin. The fabric is top-notch and the quality is excellent. I liked them so much that I plan on getting more to use as undershirts, regular t-shirts, and even to sleep in. They're just that comfy!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Oversized product return and refund process

J

9 reviews

6.0
Overall Rating
Would buy here again
No

I bought something from this company not long ago, but it was too big so I needed to send it back. The problem is, I've been having trouble getting in touch with them to get my money back. No one picks up the phone and the email doesn't seem to be working. I'm starting to feel a bit concerned about getting my refund.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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Return still not processed

H

2 reviews

6.0
Overall Rating
Would buy here again
No

Oh my goodness, it's been forever since I sent back my clothes for a return and I still haven't gotten my money back. I tried emailing them, but there's no phone number to call. So now, my clothes are gone, my money's gone, and I have no idea what's going on. Not cool, eh!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Return process

S

14 reviews

9.0
Overall Rating
Would buy here again
Yes

I had a bit of a problem with a return I needed to do, but after talking to someone from the company, I was really happy with the service I got. They were kind and helpful, taking their time to help me with fixing the return label problem. I'm grateful for their quick and professional help, it makes me feel sure that my return will go well. I'm satisfied with the company once again and will keep buying their awesome clothes.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Garment order

G

1 reviews

4.0
Overall Rating
Would buy here again
No

So, I ordered some clothes from Ninety Percent not long ago and it was a complete disaster. The order got delayed because someone messed up the invoice amount, which caused issues with customs and I ended up having to pay extra taxes upon delivery. Their customer service was no help at all, they were pretty unfriendly and wouldn't admit to the mistake. On top of that, the clothes were not great quality - the material was thin and the dye was running. It was a real pain to finally get the package and nobody at Ninety Percent wanted to admit they were wrong.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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About Ninety Percent

Ninety Percent is a London-based sustainable fashion brand known for its commitment to ethical manufacturing and materials. Established to change the landscape of the fashion industry, the company dedicates 90% of its distributed profits to charitable causes and those who make the collection happen. The brand encourages consumers to vote for a preferred cause at the point of purchase, fostering a unique connection between the purchase and its impact. Ninety Percent uses sustainable materials to craft its collections, aiming to reduce the environmental footprint of its products while promoting fair labor practices. The company's approach to fashion emphasizes transparency, sustainability, and social responsibility, distinguishing it in the market as a leader in ethical fashion.

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Contact Information

🌐 www.ninetypercent.com

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Last update: November 29, 2024

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