Nails Inc - Reviews and experiences

I ordered a nail polish set, but had to cancel it unexpectedly. I contacted customer service right away and they said they cancelled it, but then I got a bill a week later and the items were on their way. I was so surprised and frustrated that I had to pay to return them even though I cancelled. When I talked to customer service again, they were unhelpful and didn't listen. It felt like they didn't care and just kept saying my order was cancelled. I tried to fix it, but now I'm stuck with stuff I don't want and extra charges because of their bad customer service.

I got these 7 nail polishes because the website claimed they last for a whole week. I was careful to clean my nails well and applied all the right coats, but they chipped after just one day! It's so frustrating, do they not understand that us gals have things to do? And I can't even return them because you have to ship them back, and they don't accept nail polish. What a waste of money!