My Little Darling Shop - Reviews and experiences

I’m actually pleased in the end, even though I started out ready to call it a scam. I ordered a kids’ makeup kit for rainy-day crafts and immediately tried to cancel because plans changed. At first they ignored my emails and the package went out anyway, which made me nervous — I kept thinking “here we go.” The parcel arrived and, yeah, the label warned not to use near eyes or mouth, which seemed off for a kid product. So I steered it toward craft use only — face decals and painted rocks, not skin — and held off using it on my niece. After a few more messages (a bit of waiting, I won’t lie) customer service finally replied, apologetic and helpful, offering a refund or a safer replacement. I chose the replacement and they followed through. It wasn’t smooth, there were annoying pauses and I had to pester them a few times, but the folks on the other end fixed it and were friendly once they engaged. Now it lives in my craft corner; we use it for costume practice and posters, and the kids love the colours. So yes, sceptical start, but turned into a decent experience. Not perfect, but I’d try them again, just with extra patience.