MOUS

MOUS - Reviews and experiences

Average rating
9.2 /10
Based on 27 reviews
(Nov 2023-May 2024)
Sterverdeling
56x
420x
31x
20
10

Transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: bedrijf kan reageren; gebruikers kunnen reviews melden via "Meld review"

Reviews (27)

Filter Reviews

Would buy here again:
Period:
Sort:
Clear

Phone case

9.0

I bought a phone case from this store not long ago and when it arrived, there was a little peel on one side. I got in touch with customer service and they right away sent me a new case at no cost. It was a bit annoying to get the wrong case at first, but the team fixed it quickly and sent me the right one without asking for the first case back. I was pleasantly surprised by their great customer service and I really appreciate them making it right. Thanks for the replacement case, I really like it.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Lost parcel, but Mous sent a replacement

10.0

I ordered something from Mous and the package got lost by the delivery guys! But Mous came through and sent me a replacement really quickly. The folks I talked to were all really friendly and professional. And the product is amazing!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

iPhone accessories purchase

9.0

So I bought some iPhone accessories online from this good store. They arrived quickly and were packaged nicely. But I had a problem with one of the items, so I contacted their customer service. The person I spoke to was really helpful and fixed the issue by sending me a new one right away. I'm happy with how everything was handled and would definitely buy from them again.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

iPhone leather case

9.5

I've been using the iPhone leather case from MOUS for over 4 months now and I have to say, I'm really impressed. The support team at MOUS has been amazing in helping me out with any questions I've had about the product. The Limitless 5 iPhone leather case is a game-changer for sure. It's got this perfect mix of luxurious leather on the back and a grippy texture on the sides. It's even more comfortable and functional than Apple's leather cases. It fits just right in my hand and slides in and out of my pocket with no issue. The grip is secure and the buttons are easy to use. It's a bit bulkier than other cases, but the added protection is totally worth it. The ribbed sides give me excellent grip and I have no worries about dropping my phone. The raised edges provide extra protection - I dropped my phone on tiles and both the phone and the case were totally fine. Overall, I'm super happy with the quality and functionality of this case and I definitely recommend it to anyone looking for a top-notch, durable phone case.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Protective gear for electronics

9.0

I just got some new protective gear for my electronics and let me tell you, it's awesome. It does exactly what it says it'll do - keeps my stuff safe. Makes me feel a whole lot better knowing that my expensive gadgets are well-protected.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Multiple phone cases dating back to 2018

9.5

I've been a customer of this company since 2018 and I've bought a few phone cases from them. I've always been happy with the great quality products and top-notch service they offer. Recently, one of my cases had a defect after a few months. I reached out to their customer service and sent them some photos of the problem. They quickly sent me a new case under warranty, no questions asked. I like that they really care about making sure customers are happy and they back up their products.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

iPhone and MacBook cases

10.0

The phone and laptop cases I got were amazing! They're so strong and kept my devices safe from scratches and bumps. Plus, they look really nice too. The delivery was quick, and the customer service team was fast at helping me out. They even gave me a refund without me even having to ask. I'm really pleased with my purchase and will definitely come back here again sometime.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About MOUS

MOUS is a company known for designing and manufacturing highly protective and stylish phone cases and accessories. Established in 2014, the company gained recognition for its innovative approach to phone protection, incorporating advanced technology like AiroShock, which significantly enhances impact resistance without adding unnecessary bulk. MOUS has expanded its product lineup to include a variety of accessories such as wallets, screen protectors, and mounts, all designed with the same ethos of combining functionality with aesthetic appeal. Based in London, the company has garnered a global customer base, appealing to users looking for durable and fashionable tech accessories.

⤤ Website (Partner link)

Contact Information

Mous Products Ltd

SO53 3LG London

United Kingdom

📧 hello@support.mous.co

🌐 mous.co

Last update: November 29, 2024

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu