MOUS

MOUS - Reviews and experiences

Average rating
9.2 /10
Based on 27 reviews
Nov 2023-May 2024
Star distribution
56x
420x
31x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

My order

Service

Yeah, so I got my stuff and it wasn't perfect, ya know? But when I told them, they were really nice about it and said they'd help fix it! They didn't have to do that, but they did. Their customer service is really impressive! I totally think you should give them a try.

Phone case replacement

Service

I recently had a great experience with customer service. Vicky helped me get a replacement phone case and was really quick to respond and gave me two options, one being just like my original case. I felt like a valued customer because of her personalized care. In a world where good customer service is hard to find, Vicky's dedication and professionalism stood out.

iPhone accessories purchase

Service

So I bought some iPhone accessories online from this good store. They arrived quickly and were packaged nicely. But I had a problem with one of the items, so I contacted their customer service. The person I spoke to was really helpful and fixed the issue by sending me a new one right away. I'm happy with how everything was handled and would definitely buy from them again.

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About MOUS

MOUS is a company known for designing and manufacturing highly protective and stylish phone cases and accessories. Established in 2014, the company gained recognition for its innovative approach to phone protection, incorporating advanced technology like AiroShock, which significantly enhances impact resistance without adding unnecessary bulk. MOUS has expanded its product lineup to include a variety of accessories such as wallets, screen protectors, and mounts, all designed with the same ethos of combining functionality with aesthetic appeal. Based in London, the company has garnered a global customer base, appealing to users looking for durable and fashionable tech accessories.

Contact Information

Mous Products Ltd

SO53 3LG London

United Kingdom

📧 hello@support.mous.co

🌐 mous.co

Last update: November 29, 2024

Website (Partner link)

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