MOUS - Overall Rating based on 27 reviews
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Mous case for all iPhones
I've been a loyal Mous cases customer since I had my iPhone 6s. These cases never let me down when I drop my phone by accident. And their customer service team is always ready to help me out with any problems I have. In my books, Mous cases are the top pick for keeping your phone safe.
iPhone case purchase
I've been using this phone case for my iPhone for over two years now and I gotta say, it's been pretty impressive how well it protects my phone. I'm big into hillwalking and always snapping photos and using navigation on my phone, so having a durable case is super important. But the other day, I noticed a little seam starting to come apart on one side of the case. I decided to reach out to customer support, filled out a form, and sent over some pics of the issue. And you know what? They got back to me in just a few days, apologized for the problem, and offered to send me a replacement case, no questions asked. Their quick and friendly customer service has definitely won me over for future purchases.
Recent phone case purchase
Hey there! Just wanted to share my experience with a phone case I bought from your store. At first, I was a bit bummed because it started to wear out pretty fast. But I gotta say, I was impressed with how quickly and smoothly the warranty process went. They sorted out my issue right away and even let me pick a new case. Big shoutout to your team for the awesome customer service! Even though I was let down at first, I have to admit your cases really do a great job of keeping my phone safe. Great job!
Motorcycle mount and magnetic guided lock system phone case
The phone case is alright, but the motorcycle mount is just asking for trouble. The mount stays put on the handlebar, but the link to the phone case is weak and not to be trusted. My phone was all over the place whenever I hit a bump or picked up speed, and it drove me crazy. I really regret tossing out the product case, assuming I wouldn't need it to send it back.
Screen protector
I bought this super boring screen protector that didn't even come with stickers to help put it on (so not cool). But I messaged them and they sent me a new one right away. Reuella, the lady who helped me out, kept me in the loop and now my screen looks brand new.
Phone case purchase
I just bought a phone case from this store and I have to say, I am really impressed. The case not only looks good but also seems really sturdy. I dropped my phone by accident from waist height, and the case did a great job protecting it. Plus, the customer service was excellent. I definitely recommend this store for all your phone accessory needs.
Replacement product
I had a problem with something I bought, and the people at the store really went out of their way to help me. They took the time to hear me out and swapped the item for me without any trouble at all. I was impressed by how much they care about their customers and how committed they are to giving great service. It's nice to come across a company that genuinely cares about its customers and puts them at the forefront.
My order
Yeah, so I got my stuff and it wasn't perfect, ya know? But when I told them, they were really nice about it and said they'd help fix it! They didn't have to do that, but they did. Their customer service is really impressive! I totally think you should give them a try.
Wood design iPhone case
I got this cool wooden case for my iPhone and it's seriously the best! Super tough, looks great, and it's saved my phone from getting wrecked so many times. It's been 4 years now and it's still holding up like a champ, saving me from spending money on repairs. It's got a couple dings from some clumsy moments, but my phone is still in one piece.
Screen protector purchase
I recently got a screen protector for my phone from this company. Unfortunately, when it showed up, one of the two protectors had an issue with it. I was pretty bummed about it, but I decided to chat with their customer support team on their website. Just 2 days later, I got a really nice response and they sorted out sending me a replacement right away. I was impressed with how smoothly and quickly they handled the situation. Everyone makes mistakes, but it's how a company deals with them that really matters, and in this case, I think they did a really good job. I would definitely think about buying from them again in the future.
Phone case purchase
I just bought a phone case from MOUS and I have to say, I'm super impressed with how good their stuff is. The case really keeps my phone safe - I've dropped it a few times and my phone is still in perfect condition. This is a big win for me, 'cause I've had bad luck with other cases that claim to protect but don't do anything. The MOUS customer service is also amazing - they really go out of their way to help customers and make sure they're happy with what they bought. Overall, I'm really happy with my experience and I totally recommend MOUS to anyone who needs a good phone case.
iPhone case replacement
I ordered a phone case from this company a couple of years ago, and after using it a lot, the adhesive started to come off. I got in touch with their customer service, and they quickly sent me a new case, even though it had been a while since I bought it. I was really happy with how they helped me out, and I'll definitely shop with them again.
iPhone case
I've been buying these phone cases for a long time because they are really durable and keep my phone safe. When I got a new phone recently, I knew I had to get a new case from this brand. The design of the case is great - it protects my phone without making it bulky. I can tell they put a lot of effort into making these cases.
Also, the delivery from the company was super fast and efficient. I got my order really quickly, which was awesome. I will definitely be coming back in the future whenever I need a new phone case.Warranty claim assistance, address change
I had such a good time dealing with the customer service crew at this store. They were super helpful when I needed help with a warranty claim and got back to me right away. They were even understanding when I had to switch up my address for the claim. Their communication was really nice and they covered everything I needed. I'm seriously happy to be supporting a company like them.
Phone case replacement
I recently had a great experience with customer service. Vicky helped me get a replacement phone case and was really quick to respond and gave me two options, one being just like my original case. I felt like a valued customer because of her personalized care. In a world where good customer service is hard to find, Vicky's dedication and professionalism stood out.
Case purchase
The thing I bought from this company lasted a long time and worked well. After a few years, I had a problem with it, but the customer service was amazing. They replaced the item right away and I'm really happy with the service I got. A+!
Walnut case for iPhone 13
I just bought a walnut case for my iPhone 13 from this shop, and I have to say, I'm really impressed with how good it is. The case is made with high-quality materials and the details are perfect. Plus, the packaging was top-notch, with a fancy box that opens up to show info on every flap. They even wrapped the case in soft paper to keep it safe during delivery. I'm really happy with my purchase and would totally suggest this shop to anyone in need of great phone accessories.
Phone case purchase
I made a mistake and ordered the wrong case, but fixing it was super easy. The customer service was awesome, they gave me a refund without me even noticing. Overall, really happy with how everything turned out.
Smartphone bike mount purchase
I bought a bike mount for my smartphone from this store, thinking it would keep my phone safe while I ride. But, my phone kept falling off the mount three times during just one ride. I was pretty disappointed with the product. I reached out to the support team and they quickly got back to me, offering a full refund. Even though the product didn't work out for me, I was happy with the customer service I received from the team.
Phone case purchase
Let me tell you, this phone case is top of the line. It's tough and really lasts, plus the customer service at this place is amazing. I've had this case for a couple of years and it's still going strong. And when I had a small problem with it, they offered me a full refund or a new one right away. That kind of service is hard to find these days, but MOUS delivers. I'll definitely be a repeat customer.
Review with most votes
iPhone and MacBook cases
The phone and laptop cases I got were amazing! They're so strong and kept my devices safe from scratches and bumps. Plus, they look really nice too. The delivery was quick,... Read onBy: Hamill