Mondaine

Mondaine - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Nov 2023-Mar 2024
Star distribution
51x
42x
34x
210x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Elegant, unreliable watch purchase

Returns & Refunds

I bought this really nice watch with the date feature and a Milanese strap. It looked so sleek! But after only 2 months, the date went wonky - showing the 35th day of the month and losing 6 hours overnight. I sent it back to get fixed, but the problem still wasn't fixed. It kept hopping from the 16th to the 6th of the next month. So, in the end, I had to give up on the watch and get a refund. It was a real bummer!

Replacement Strap purchase

Returns & Refunds

So I bought a new strap for my watch from the Mondaine site, right? But when it arrived, I could tell right away that the quality was not as good as the original one that came with my watch. The material felt flimsy and the band was a pain to close when I put it on the watch. I reached out to customer service to let them know, but I wasn't happy with their response. They basically said I couldn't get a refund or a new strap because I had already tried it on. That just doesn't make sense - how else would I know if it worked unless I put it on, you know?

Got a broken watch 😡

Returns & Refunds

I bought a watch and when it showed up, it was all scratched up and damaged. It was such a pain to get them to send me a replacement. They even wanted me to pay to ship back the broken one. Ended up having to get my money back through my credit card. So frustrating, definitely the worst shopping experience ever!

Gifted a watch

Returns & Refunds

I got this fancy watch for my birthday and would you believe it, it stopped working after just 2 years and 2 months. I tried to get it fixed but the company said no way. What a total bummer!

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About Mondaine

Mondaine is a Swiss watchmaking company renowned for its iconic Swiss Railway Clock design. Founded in 1951 by Erwin Bernheim, Mondaine quickly distinguished itself with its simplistic and functional aesthetic. The company gained international acclaim when it secured the rights to adapt the Swiss Federal Railways (SBB) station clock face, designed by Hans Hilfiker in 1944, into a wristwatch collection in 1986. This design, characterized by its distinctive hands and minimalistic look, has become a hallmark of Swiss precision and design. In addition to wristwatches, Mondaine also produces clocks, pocket watches, and smartwatches, all emphasizing quality craftsmanship and timeless design. The brand is committed to sustainability, incorporating eco-friendly materials and practices into its production processes.

Contact Information

🌐 mondaine.com

Categories Mondaine

Last update: November 29, 2024

Website (Partner link)

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