
Miles Kimball - Reviews and experiences
Oct 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (21)
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Phone order with up-sells
Phone order with up-sells
ServiceI just ordered something over the phone and it was pretty easy. The person helping me knew what they were talking about and was nice, so that was good. But I found it a little annoying that they kept trying to get me to buy extra stuff and sign up for their rewards program. I get that they want to make more sales, but it felt a bit too pushy and kinda took away from how smooth the process was. In the end, I was happy with my purchase and the fact that I got free shipping.
Order cancelled twice
Order cancelled twice
ServiceSo like, my order got cancelled twice and I had to deal with customer service twice too. It was so annoying because there's someone else's address linked to my account, which made fixing everything a real pain. I tried getting in touch a bunch of times to fix it, but nothing worked out. In the end, I had to get my brother to order stuff for our mom because the company couldn't sort things out. Definitely not gonna be using them again.
Quick and efficient service
Quick and efficient service
ServiceWow, what great service! I placed my order and it was shipped out the same day. I was so happy with how quickly Miles Kimball handled everything. The items were just like the website described and they arrived in perfect shape. I'll definitely be coming back as a customer because of their fast and dependable service.
About Miles Kimball
Miles Kimball is a direct mail order business specializing in unique and personalized gifts, kitchen gadgets, health and beauty products, and holiday decorations. Founded in 1935 by Miles Kimball in Oshkosh, Wisconsin, the company initially gained popularity through an innovative Christmas card product that could be personalized with the customer’s name. Over the years, Miles Kimball has expanded its product line to include a wide range of items catering to various customer needs and preferences. The company operates through catalog mailings and an online storefront, maintaining its reputation for offering distinctive products not commonly found in traditional retail stores.
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Last update: November 29, 2024
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