MelodySusie

MelodySusie reviews

25 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
100%
Would buy here again
Ordering
9.8
Service
10.0
Pricing
8.6
Delivery
9.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

2 in 1 e-file and dust collector

9.5

"My e-file stopped working right, so I reached out to customer service. They were super helpful and quick to fix my problem. In just 3 days after co..."

By: E. Terry Read on →
Most Voted

Scarlet MS drill handpiece replacement

9.5

"I just had to get a new handpiece for my scarlet MS drill because it was making this awful metallic sound when I used it at high speeds. I reached ..."

By: Harber Read on →

Reviews (25)

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Dust collector/drill and bits

L
Leif Wyman

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been using my dust collector/drill for about 9 months now, and I have to say, I absolutely love it. After developing allergies to dust post-COVID, I needed to find a way to keep working without triggering my symptoms. I came across a recommendation for a brand that had a dust collector/drill on TikTok and decided to give it a try. I also purchased some bits for it, which have been a 100% yes for me as well. Unfortunately, my pen drill stopped working twice for some reason. However, both times the MelodySusie team was incredibly helpful and responsive. They quickly assisted me, and I received the replacement pen within about 2 days. I am very impressed with the level of customer service I received. Accidents happen, but what matters most is how a company handles them, and MelodySusie went above and beyond to rectify the situation promptly. I am extremely pleased with my overall experience, and I will definitely be recommending this brand to anyone in search of the items I purchased.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Nail products

S
Samanta

7 reviews

9.0
Overall Rating
Would buy here again
Yes

I'm super happy with the nail stuff I got from that online shop. They had a lot of choices, and I found just what I wanted. The quality was even better than I expected, and I've gotten lots of compliments on how it turned out. I'll definitely be coming back for more in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Hair dryer purchase.

J
Jaylin

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I'm absolutely thrilled with my hair dryer purchase from this company. The ordering process was so easy, and I was pleasantly surprised by how quickly my order arrived, especially since I live in a place where mail delivery can be a bit iffy sometimes. Not only did my package arrive super fast, but the company even checked in to make sure I got it. Now that's what I call impressive customer service!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Nail dust collector in white to pink

K
Kurtis

8 reviews

10.0
Overall Rating
Would buy here again
Yes

Eh bud, so this was my first time ordering from this place and it was pretty awesome! I wanted to surprise my wife with a nail dust collector, but I accidentally ordered it in white instead of pink (I should've known she'd want pink, eh). So I shot off an email to customer service right away, like ten minutes after making the order. And you know what? They got back to me real quick, like within twenty minutes, saying they changed my order to pink! How cool is that, eh? Fast and friendly service like that can be hard to come by these days, but MelodySusie is totally on top of it. I'm definitely gonna be shopping here more often now, you know?

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Scarlet MS drill handpiece replacement

H
Harber

27 reviews

9.5
Overall Rating
Would buy here again
Yes

I just had to get a new handpiece for my scarlet MS drill because it was making this awful metallic sound when I used it at high speeds. I reached out to customer service and they checked out the video I sent right away. They sent me a replacement in no time. The new handpiece works like a charm and I'm really happy with the service I got. The customer service folks were super nice and quick to help, they went above and beyond. It made the whole thing easy and stress-free.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About MelodySusie

MelodySusie is a beauty brand that specializes in the design and production of nail art equipment and accessories, as well as beauty salon tools. Founded in 2009 by Melody and Susie, two young and passionate nail art enthusiasts, the company aims to offer professional, salon-quality products at affordable prices to both salon professionals and amateur users. The brand has grown significantly since its inception, expanding its product line to include a variety of nail drills, nail lamps, and other beauty accessories, catering to a wide range of beauty needs. MelodySusie emphasizes innovation, quality, and customer satisfaction in its mission to empower individuals to express their beauty and creativity.

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Contact Information

39899 Balentine Drive, ste 200

94560 Newark

United States

📧 support@melodysusie.com

🌐 www.melodysusie.com

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Last update: November 29, 2024

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