MelodySusie

MelodySusie - Reviews and experiences

Average rating
9.4 /10
Based on 28 reviews
Oct 2023-Apr 2026
Star distribution
58x
419x
31x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Crickets after I sent the video

Communication

the attachment had to sit at one particular angle to make contact, otherwise it cut out. That brought my doubts about durability back. I filmed the problem and contacted the seller, who looked at the video, then asked for an order number. I gave the wrong Amazon order and after that — silence. I reached out three more times, messaged on Instagram, waited over a week and heard nothing. The item is out of warranty but I expected at least some troubleshooting tips or where to buy parts. Feeling ignored is the worst part; I don't want a replacement, just basic help. This whole experience left me disappointed.

Nail dust collector in white to pink

Communication

Eh bud, so this was my first time ordering from this place and it was pretty awesome! I wanted to surprise my wife with a nail dust collector, but I accidentally ordered it in white instead of pink (I should've known she'd want pink, eh). So I shot off an email to customer service right away, like ten minutes after making the order. And you know what? They got back to me real quick, like within twenty minutes, saying they changed my order to pink! How cool is that, eh? Fast and friendly service like that can be hard to come by these days, but MelodySusie is totally on top of it. I'm definitely gonna be shopping here more often now, you know?

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About MelodySusie

MelodySusie is a beauty brand that specializes in the design and production of nail art equipment and accessories, as well as beauty salon tools. Founded in 2009 by Melody and Susie, two young and passionate nail art enthusiasts, the company aims to offer professional, salon-quality products at affordable prices to both salon professionals and amateur users. The brand has grown significantly since its inception, expanding its product line to include a variety of nail drills, nail lamps, and other beauty accessories, catering to a wide range of beauty needs. MelodySusie emphasizes innovation, quality, and customer satisfaction in its mission to empower individuals to express their beauty and creativity.

Contact Information

39899 Balentine Drive, ste 200

94560 Newark

United States

📧 support@melodysusie.com

🌐 www.melodysusie.com

Categories MelodySusie

Last update: April 4, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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