MASQD - Reviews and experiences

I can't believe how awful my experience has been with this company! I ordered face masks over two weeks ago and still haven't received them. The website said it would take only 10 days for processing, but it's way past that now. I did get a tracking number, but it's no good because FedEx hasn't even received the package from them yet. I checked out their social media pages and it's a disaster - they're either blocking negative comments or deleting them completely. The Better Business Bureau is full of complaints from people who haven't gotten their orders, waited for weeks, and received no response from customer service. It feels like they're just taking our money and not following through on their promises. I'm starting to think this might be a scam - they charge your card right away without even sending the products. It's absolutely outrageous.

OMG, it's seriously terrible!! 😡 My bestie bought some masks in March when COVID started, and everything was great. I figured, hey, they must still be good, right? Nope. It feels like forever and my order still hasn't arrived. All I get are these automated responses when I ask about it. It's been 5 weeks already, I can't handle it. My shipping status is just "pending" - like, what even is that?! I'm kicking myself for not checking reviews first. This is seriously the worst online shopping experience ever! 😭