MASQD

MASQD - Reviews and experiences

Average rating
6.0 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
51x
43x
37x
26x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Face masks

Tracking

I can't believe how awful my experience has been with this company! I ordered face masks over two weeks ago and still haven't received them. The website said it would take only 10 days for processing, but it's way past that now. I did get a tracking number, but it's no good because FedEx hasn't even received the package from them yet. I checked out their social media pages and it's a disaster - they're either blocking negative comments or deleting them completely. The Better Business Bureau is full of complaints from people who haven't gotten their orders, waited for weeks, and received no response from customer service. It feels like they're just taking our money and not following through on their promises. I'm starting to think this might be a scam - they charge your card right away without even sending the products. It's absolutely outrageous.

Face masks order

Tracking

OMG, it's seriously terrible!! 😡 My bestie bought some masks in March when COVID started, and everything was great. I figured, hey, they must still be good, right? Nope. It feels like forever and my order still hasn't arrived. All I get are these automated responses when I ask about it. It's been 5 weeks already, I can't handle it. My shipping status is just "pending" - like, what even is that?! I'm kicking myself for not checking reviews first. This is seriously the worst online shopping experience ever! 😭

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About MASQD

MASQD is a women/minority-owned brand that offers a variety of stylish and comfortable reusable face masks, mask filters, and accessories. Their masks come complete with a filter pocket, flexible nose wire, and stretchy cotton ear loops. MASQD emphasizes that their masks are designed for optimal fit and breathability, with the aim of reducing plastic pollution caused by disposable face masks. They also offer a range of options in children's sizes and provide free shipping on orders over $50. All orders are processed and shipped within 1-3 days.

Contact Information

🌐 masqd.com

Last update: November 29, 2024

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