MASQD - Reviews and experiences

This company is a nightmare to deal with, eh? I ordered masks way back in August and never got a confirmation email. I tried reaching out by email multiple times and giving them all the info they needed, but they kept asking for an order number I never got. When I finally got a response on social media, they said my order would arrive in a few days without giving me the order number I asked for. They totally ignored my other questions and comments, and they only posted positive stuff on their social media to make it look like I got my order. I gave up and ordered from a different, more reliable company. It's pretty clear that this company is a scam and doesn't care about customer service, just filtering out the bad stuff.

After buying a mask from this company, I must say I'm pretty let down by how they've been handling things. I've tried reaching out via email and voicemail several times to find out about my order, but I haven't heard back at all. This lack of communication has really irked me and made me feel like I'm being played. In all my years of shopping online, I've never experienced such crappy customer service.