Made Trade

Made Trade - Reviews and experiences

Average rating
8.2 /10
Based on 18 reviews
Nov 2023-May 2024
Star distribution
52x
410x
34x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Cancelled order, refund requested

Returns & Refunds

Wow, what a total disaster! They just up and cancelled my order out of nowhere, no heads up or anything. So I reached out to them to get my money back, because I needed to buy the stuff somewhere else now. But then they suddenly said they messed up and a whole new shipment was coming. I told them again that I wanted my money back, but they straight up ignored me. And when my order did finally show up, I tried to send it back, but their site said it was already done. This whole thing has been a total joke, can't believe it.

Ordered two items

Returns & Refunds

I ordered two things, but only one showed up. The other one came a month later but was totally different from what was listed, so we sent it back. They kept making excuses about it being delayed or custom-made, but I've received things from other sellers with no issues. They only gave me a refund after I threatened to open a dispute. I won't be purchasing from them again.

Sustainable purchase

Returns & Refunds

I was so disappointed with the wooden stool and clothes I got online - they were all defective and didn't even fit properly. Now I have to go through the hassle of returning them and it's going to cost me a lot of money. What a letdown.

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About Made Trade

Made Trade is an American company specializing in ethically sourced and sustainably made products, ranging from home goods to apparel and accessories. Launched in 2018 by Cayley Pater and Andy Ives, the platform emphasizes fair trade practices, eco-friendly materials, and transparency in production. Made Trade's mission is to offer consumers products that are not only beautiful and functional but also socially and environmentally responsible. The platform curates items from artisans and companies that align with its values, prioritizing goods made with sustainable materials, crafted in fair trade environments, and produced in a manner that respects both people and the planet.

Contact Information

PO BOX 1087

27510 Carrboro

United States

📧 support@madetrade.com

☎ (888) 416-3517

🌐 madetrade.com

Last update: November 29, 2024

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