Lole - Reviews and experiences

Oh man, my experience with this company was just awful! I ordered a bunch of gifts, and when they finally arrived, they were basically just thrown into a half-open bag that was sealed up with packing tape. I could tell right away that something was missing, given the sorry state of the package. And don't even get me started on their customer service - it's like they don't even have any! All I could do was email them, but they didn't bother responding. I've tried reaching out to them in every way I could think of, but no luck. Trust me, do yourself a favor and steer clear of this company if you don't want to get ripped off.

I ordered some stuff back in November, you know? But guess what? They never showed up! And worst of all, they actually took the money from my account. So I finally decided to contact customer service in January to ask about my order, and they told me it was considered fake or something. Needless to say, I won't be buying anything from them again, eh?

I gotta say, the customer service at this place is just terrible. I ordered my stuff three weeks ago and it still hasn't been shipped out. And whenever I tried to contact them by email, it took them forever to reply, always with the same excuse of having too many inquiries to handle. Plus, there's no phone number to call for help, which is ridiculous. They didn't even bother to let us know about the warehouse issue causing the delay. Is this really the kind of service Canadians are okay with? Pretty disappointing, if you ask me. I guess I'll be sticking to American companies from now on.