La Belle Perfume Distributors - Reviews and experiences

I won’t order from them again — they turned a simple purchase into a hassle. I ordered and got a shipping email on Feb 17 saying things would ship soon. The tracking never moved past "Shipping Label Created" — it just sat there. After a week I contacted them; over a few days I talked to a couple reps who told me to wait or blamed USPS, insisting the order had shipped. I checked with USPS and they said they never received anything with that tracking number. By day eight a rep told me to file a claim since I'd paid for order protection. Thirty minutes after I filed it they said two thirds of my items weren’t available and offered to send the one remaining item or cancel. I cancelled. Then they charged me a cancellation fee. Annoying. Felt like I was chasing a ghost package. The website and checkout worked fine and the prices were okay — I’ve had worse elsewhere — but communication and fulfilment were flaky. Not a total disaster, but not someone I’d trust for important orders.