La Belle Perfume Distributors - Reviews and experiences

resolution only came because the insurance pushed it, not because the company took responsibility. They also implied my review was fake at first, which was unnecessary and felt like they were attacking me instead of fixing the problem. I saw similar complaints from other people about packages going missing or empty boxes, so I’m not alone here.
If you care about actually getting the product and having a company respond professionally, be prepared to follow up a lot and to involve your insurer if the tracking shows a wrong delivery. My advice: document everything right away, save all emails, screenshots, tracking, and don’t expect a quick reshipment from them. It’s not that the whole thing was a total disaster — the insurer helped — but the seller’s handling was poor and it wasn’t an easy process. I’m done with them, and I’d be cautious ordering again unless their support gets a lot better.