
KITS - Reviews and experiences
Oct 2023-May 2024
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Reviews (31)
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Quick delivery and great customer service
Quick delivery and great customer service
DeliveryI thought I'd give this online glasses store a try and got myself two pairs of glasses, one of them with polarized lenses. I was actually pretty impressed with how fast my order came in. One pair had a little problem with the frame, but when I contacted customer service, they were really quick to help and sent me a replacement without any trouble. The glasses are super light and fit my face just right.
Sunglasses purchase
Sunglasses purchase
DeliveryI bought some sunglasses at the store not long ago and I got a heads up about a small delay in getting them. Even though they took a bit longer to arrive, I've already worn them once and they're pretty good quality. Can't wait to give them a try when I go drive around in new places instead of my usual one. All in all, I'm happy with how everything went with buying them.
Lost package, great customer service
Lost package, great customer service
DeliverySo, my parcel went missing in the mail, but the customer service folks were amazing! They jumped right in to assist me and were super understanding. This is my third time ordering from them, and I'll definitely be sticking with this company for my glasses because they're top-notch quality. Absolutely love their stuff!
Glasses purchase
Glasses purchase
DeliveryI just bought a pair of glasses from KITS and I gotta say, I am blown away by how fast they were delivered and how great the quality is. I used another company before and man, let me tell you, the wait times were long and the glasses kept breaking. Not worth it at all. But KITS, they're the real deal. I'm sticking with them from now on and gonna tell all my friends and family to do the same.
New pair of glasses
New pair of glasses
DeliveryI forgot my glasses at Bryce Canyon in Utah, so I ordered a new pair on Monday and they'll arrive on Friday. The service was quick and easy, so I'm grateful to be able to see better soon.
About KITS
KITS is a Canadian-based company that specializes in the online retail of eyewear, offering a wide range of prescription glasses, sunglasses, and contact lenses. Established with a focus on creating a seamless customer experience, KITS combines cutting-edge technology and traditional eyecare practices to provide high-quality eyewear at competitive prices. The company emphasizes convenience and affordability, allowing customers to quickly find and order eyewear online. KITS has rapidly grown since its inception, leveraging the advantages of an online platform to reach a broad audience and simplify the process of buying glasses and contact lenses for consumers across Canada and beyond.
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Last update: November 29, 2024
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