KITS

KITS - Reviews and experiences

Average rating
9.2 /10
Based on 31 reviews
Oct 2023-May 2024
Star distribution
512x
416x
33x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (31)

Wrong prescription, contacted for verification

Communication

I messed up entering the prescription for my glasses from KITS, but their team quickly reached out to me to double-check and make sure everything was right before getting my order ready. I was really impressed with how they paid close attention to the details and how dedicated they were to making sure I was satisfied. The service I got was top-notch, and I'm super happy with my new glasses. Not only do they look great and feel well-made, but they showed up earlier than I thought they would. I'd definitely tell anyone looking for new glasses to check out KITS.

Prescription eyeglasses purchase

Communication

I just got my first pair of prescription glasses online and I have to say, the whole experience was amazing. There were so many options to choose from, and the customer service was top-notch. It was nice to talk to real people who were quick to respond and really made sure I was taken care of. You can tell they really care about giving customers the best experience possible, which is rare these days. I'm really happy with my purchase and will definitely be back for any future glasses I need.

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About KITS

KITS is a Canadian-based company that specializes in the online retail of eyewear, offering a wide range of prescription glasses, sunglasses, and contact lenses. Established with a focus on creating a seamless customer experience, KITS combines cutting-edge technology and traditional eyecare practices to provide high-quality eyewear at competitive prices. The company emphasizes convenience and affordability, allowing customers to quickly find and order eyewear online. KITS has rapidly grown since its inception, leveraging the advantages of an online platform to reach a broad audience and simplify the process of buying glasses and contact lenses for consumers across Canada and beyond.

Contact Information

Grant Avenue 1750

98230 Blaine

United States

📧 service@kits.com

☎ 1-833-ITS-KITS

🌐 www.kits.com

Last update: November 29, 2024

Website (Partner link)

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