Kate Spade

Kate Spade reviews

19 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
89%
Would buy here again
Ordering
8.8
Service
8.6
Pricing
7.8
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Cool stuff!

10.0

"I got some really awesome stuff that looked exactly like the pictures on the website. It arrived in a really nice package and I absolutely love all..."

Critical

Refund issue

5.0

"My experience with this store has been pretty disappointing, eh. It was my first and last time shopping here, don'tcha know. I returned someth..."

Most Voted

Black leather handbag

10.0

"I just bought this awesome black leather handbag from the store and I gotta say, I'm absolutely in love with it. It's just the right size..."

Reviews (19)

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Would buy here again:
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Cool stuff!

S

4 reviews

10.0
Overall Rating
Would buy here again
Yes

I got some really awesome stuff that looked exactly like the pictures on the website. It arrived in a really nice package and I absolutely love all the products. They're really high-quality and I'm just so happy with them! 😍

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Earrings with unclear safety warning

L

8 reviews

7.5
Overall Rating
Would buy here again
Yes

Just got my earrings and noticed a warning saying they're not safe for kids under 12. What makes them so unsafe for children? Seems a bit drastic to me.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
10.0

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Refund issue

N

1 reviews

5.0
Overall Rating
Would buy here again
No

My experience with this store has been pretty disappointing, eh. It was my first and last time shopping here, don'tcha know. I returned something and have been waiting for a refund for almost a week, buddy. The customer service I got was brutal, they fibbed about when I'd get my money back and I've had way better experiences with other stores before, eh. Overall, real lousy customer service from start to finish, for sure.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

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Sweatshirt and handbag

A

12 reviews

10.0
Overall Rating
Would buy here again
Yes

My recent trip to Kate Spade was awesome, eh! I picked up a beautiful sweatshirt and handbag on sale, and I'm totally thrilled with them, eh! The quality is top-notch, and they're already some of my favorite pieces. The customer service was top-notch too, making my shopping experience a total breeze, eh! I'll for sure be heading back to Kate Spade for more stylish finds to add to my wardrobe, eh!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Next day delivery for a pair of shoes

T

1 reviews

5.0
Overall Rating
Would buy here again
No

I shelled out extra cash for next day delivery on these shoes because I needed them ASAP for an event. But what a bummer - the shoes showed up a whole week later, way after the event was over. I was so let down by the delay since I had forked out more money for quick delivery. When you pay for next day delivery, you expect to get your stuff right away, but that wasn't the case this time. I thought a well-known company like this would have better service.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
2.0

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Quality handbag

A

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought this amazing handbag at the store and I gotta say, I'm super happy with it. The quality is top-notch, it came right on time, and the packaging was gorgeous. I've shopped here before and I've always been happy with my purchases. Plus, the customer service was awesome - the staff were so helpful and friendly the whole way through.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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My new stuff!

G

15 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I picked up some really adorable items from here and I can't wait to show them off! The packaging was so nice and everything arrived right on schedule. I haven't gifted the items yet, but I just know the recipient will love them - they're just so stylish and fun. Ordering was a breeze and the quality of the items is top-notch, no complaints whatsoever.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Got a purse

H

21 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought the cutest purse at the store, but guess what? It only came in a dust bag! Not cool at all. I mean, why wouldn't they include a nice box, especially if it's a gift for someone special?

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
6.0

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Kate Spade earrings - butterflies with mother of pearl

D

3 reviews

9.5
Overall Rating
Would buy here again
Yes

OMG, I just picked up these earrings and they are seriously so gorgeous! They sparkle like diamonds and the mother of pearl detail is really cool. Plus, the delivery was so quick and the packaging was adorable! It felt like opening a present. I'm super excited to rock these earrings everywhere I go.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Green bifold wallet

G

22 reviews

8.0
Overall Rating
Would buy here again
Yes

The color of this wallet is gorgeous, it matches the brand's classic green shade so well. But I'm a bit unsure about how long it will last. Even though I got it on sale, it still cost me a lot of money, so I'm not sure if it's really worth the investment.

Detailed Ratings

Order
8.0
Service
10.0
Price
6.0
Delivery
8.0

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Gorgeous bag, perfect size

G

25 reviews

9.5
Overall Rating
Would buy here again
Yes

The design of this bag is incredible, I absolutely love it! The delivery was super fast, especially with all the recent holidays going on. The detailed description on the website really helped me picture the size accurately, and I'm happy to say it's big enough to fit all my folders and essentials. I am so satisfied with my purchase!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Three Different Pendants

R

2 reviews

7.5
Overall Rating
Would buy here again
Yes

My recent buyin' of three of the same pendants to give as gifts to me mates was a bit of a letdown since they came in different packages. Now I gotta buy more gift bags to give 'em to me friends proper-like. The pendants themselves are alright, but the mix-up in packaging was a surprise and a hassle. I was happy with the stuff I got, but the different packaging kinda took away from the whole thing. Cheers.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

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New bag, sale, speedy delivery, beautifully packaged

D

3 reviews

10.0
Overall Rating
Would buy here again
Yes

I'm so excited about my recent purchase! I snagged the perfect new bag on sale and saved some cash along the way. Ordering was super easy, and my package arrived in no time. The bag was beautifully wrapped, making the whole experience even better. I couldn't be happier with my purchase and will definitely be coming back for more.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Easy to navigate website

A

3 reviews

9.0
Overall Rating
Would buy here again
Yes

The website was super easy to use, eh. It was a piece of cake to find the stuff I wanted to buy. Ordering was simple and payment was a snap. I got my goodies in no time at all, and I was really impressed with the whole website vibe.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Black leather handbag

F

4 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought this awesome black leather handbag from the store and I gotta say, I'm absolutely in love with it. It's just the right size and style I was looking for, plus I got it at a sweet discount. Not to mention, the packaging was on point which made getting and using it even better. I've been getting so many compliments on it and now it's my go-to bag for everyday stuff. So yeah, I'm super happy with my purchase and would totally recommend this store to anyone.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Laptop bag size disappointment

A

4 reviews

7.5
Overall Rating
Would buy here again
Yes

I was pretty bummed out when I got the bag because it didn't fit my work laptop, which is 14 inches. The description didn't say anything about what size it could hold, so I was surprised to find out it only fits a 13-inch Mac. The bag looks really nice and seems well-made, but it just doesn't work for me.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
10.0

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Bag purchase

C

3 reviews

8.5
Overall Rating
Would buy here again
Yes

The communication from the store was amazing, they kept me in the loop the whole time and answered all my questions right away. When I got my bag, I was so happy with how gorgeous it looked. But I was a little bummed that I didn't have the choice to have it boxed or that it didn't come with a dust bag. I thought for the price I paid, it should have had a better presentation and some protection for my purchase.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Quick service and notification

W

24 reviews

8.0
Overall Rating
Would buy here again
Yes

The service was really fast and efficient, which was great. I liked that they kept me in the loop about my order. But I was kind of bummed out that my handbag didn't come with a box or dust bag for storage. It would have been a nice touch to have those included, especially since the item was pretty pricey.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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Handbag

M

21 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently bought a handbag from this store and I have to say, I was really impressed with how they communicated and served their customers. The staff was so attentive and helpful, making sure I found the perfect handbag that fit all my needs. Not only was the customer service top-notch, but the value for the money was amazing. I felt like I got a high-quality product at a fair price. The way they wrapped the handbag was beautiful, adding a bit of luxury to my shopping experience. The gift messaging was a nice touch that showed they really pay attention to the little details. Overall, I'm super happy with my experience at this store and would definitely recommend it to anyone looking for quality products and awesome service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Kate Spade

Kate Spade is an American fashion design company known for its sophisticated and stylish range of women's accessories, ready-to-wear, bags, shoes, jewelry, and home décor. The brand was founded in 1993 by Kate Spade and her husband, Andy Spade, in New York City. It quickly became famous for its sleek, utilitarian handbags, characterized by vibrant colours and graphic prints. Over the years, Kate Spade expanded its product line while maintaining its modern, elegant aesthetic. The company aims to inspire colourful living through its unique offerings. Kate Spade has grown into an international lifestyle brand available in over 450 stores globally, including dedicated retail shops in the United States, Canada, and abroad.

🌟 How did Kate Spade shine for you?

Contact Information

🌐 surprise.katespade.com

Categories Kate Spade

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Last update: November 29, 2024

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