Kardiel - Reviews and experiences

This company is just ridiculous, eh. I ordered some stuff that they said they had, but turns out they were sold out, eh. They straight up cancelled my order without even giving me a heads up. And then they ignored my emails asking why, like come on. It took forever for them to give me my money back, too. Like, seriously, how do they even stay in business acting so shady and unprofessional, eh? Do yourself a favor and steer clear of them at all costs.

Eh, so my experience with the company, it was frustrating and disappointing, eh. They kept changing the delivery date for my sofa without even letting me know beforehand, and it turned a 3-month wait into 7 months, eh. The lack of communication about these changes was just not right, eh. I would have been more okay with it if they had just told me about the longer timeline. And then, to top it all off, I cancelled my order, and Kardiel said they got it, but it's been 2 months and still no refund, eh. This kind of service has got me wondering about the company's honesty and ability, eh.

I've been trying to get in touch with customer service a few times now to ask about how to place an order, but every time I call I end up waiting on hold for what feels like forever and never actually manage to speak with anyone. The website doesn't have clear info on when they're open, so I don't even know if someone's around to help me out. I even tried calling a special line that says they'll call back, but it's been more than a day now and I haven't heard a thing. It's a real letdown to see a company from this part of the world have such lousy service, especially when other big names from here are so good at looking after their customers. By sharing this experience in my review, I'm hoping I'll finally get the help I need to buy what I want.