J&P Cycles - Overall Rating based on 31 reviews
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Motorcycle parts
I never had any problems with this company whether I'm in the store or online. The delivery is always quick and the staff are super friendly. I always find the prices really reasonable when I shop in-person.
Extended mirror stems
I just bought some longer mirror stems for my lowbrow customs heart mirrors from that store, and I'm really happy with them. The new stems fit just right and gave me the chance to customize my mirrors just the way I wanted. The folks at the store were super helpful and knew their stuff - they helped me pick out the perfect product for what I needed. All in all, I had a really good shopping experience there and I'll definitely be going back for more parts down the road.
Handlebar grips
I really enjoy shopping at this place because they always have the parts I need for my bikes, whether they're old or new. Plus, they have some really cool accessories that I can't seem to find anywhere else. Just the other day, I did a handlebar swap and I needed a new set of grips but I didn't want to have to cut off the old ones. Luckily, I found an OEM set at a great price and they arrived super fast! I'll definitely be coming back here again in the future.
Incorrect orders
I'm frustrated with this company because I keep getting the wrong parts for my bike, even though I always talk to a rep before ordering. I can't use the 90-day return policy because I don't have internet. I've spent over $800 on parts that don't fit. It's annoying that I have to work so hard to get a refund for a $300 part that's not right. It's not fair that I have to deal with their mistakes!
Heat shield for muffler
So, I ran into a bit of an issue with my muffler burning a hole in my pants. The heat shield that came with it didn't quite cover the area where my leg was making contact. I talked to the folks at the motorcycle shop, but all they suggested was this ugly heat shield wrap. Not happy with that option, I did some digging and found JP Cycles. Their heat shield not only looks good, but it fits just right around my muffler. It got here super fast, and now my pants are safe from getting burned.
Motorcycle parts
I recently bought some motorcycle parts from your company and I gotta say, I'm pretty happy with the quality of the products I got. They were exactly what I saw on your website and were the right ones for my bike. The delivery was also on time and everything arrived in good shape.
But, I was kinda bummed to find out that the products were sent from the US, 'cause I thought I was supporting a Canadian company from Ontario. So, I ended up having to pay extra duty fees when my order arrived, which wasn't made clear when I placed my order. It would have been nice to see a breakdown of all the charges before I confirmed my purchase.
Overall, my experience with your company was good, but I think you should work on being more upfront about customs charges for future customers.Exhaust system
Why bother with all the extra stuff when J&P Cycles keeps it simple? Ordering my exhaust system was super easy - no extra steps to worry about. Plus, when I had questions, their customer service team was super helpful every step of the way until my part showed up.
Purchased motorcycle accessories
J&P Cycles really did a great job with their website layout, eh? It's super easy to find products for different model years. I used to shop at a different site, but I switched back to J&P Cycles because they have a huge selection and their site is so easy to use. The shopping experience has gotten a lot better over time, and now it's actually fun to look at all the motorcycle accessories. I can't wait to keep buying stuff from J&P Cycles in the future, eh?
Good quality items
I went to this store not too long ago and I gotta say, I was super impressed with the stuff I bought. It was exactly what I was after and I have no doubt they'll stand the test of time. I also liked the fact that they had a wide range of products to choose from, and their website made it a breeze to find what I was looking for.
Recent parts purchase
I've been a loyal customer of this company for many years, and I can honestly say that their service has always been top-notch. Whenever I order parts, they come on time and are always the right ones I need. The quality of the products is excellent, and I've never been let down with my purchases. The customer service team is also super helpful and knowledgeable whenever I have any questions or concerns. Overall, I definitely recommend this company for all your motorcycle parts needs.
New bike parts
The order arrived pretty fast, which was nice, but the parts didn't end up fitting my bike like they were supposed to, even though they said they would. I had to deal with the hassle of sending them back, and now I'm eagerly waiting for my credit to go through. It was frustrating to have to order the right parts from a different store after this confusion.
Arlen Ness Bushings
I just bought some Arlen Ness bushings from this store, and let me tell you, I'm really happy with how good they are. The website's tool for finding bike parts was super useful in helping me find the right one for my motorcycle. Installing the bushings was a breeze and totally improved how my bike feels, especially when you compare it to the old, worn-out stock bushings. I'm really happy with what I bought and I would totally recommend J&P Cycles to anyone looking for motorcycle parts.
Difficult installation, lacking instructions, early delivery, satisfied
The thing I got from J&P Cycles was a bit tricky to put on, especially since I'm new to this. The instructions they gave weren't all that great, so I had to check out their website for better info. Unfortunately, there weren't many videos for my 22 streetglide model, which made things even harder. However, even with all that, I gotta admit that J&P Cycles came through with everything they promised. I was actually surprised when the package showed up a couple days earlier than I thought it would. Overall, I was happy with my purchase and would think about buying from them again down the road.
Oil purchase, Address issue
You all did a great job fixing my order after the mix-up with the shipping address caused by PayPal. I really appreciate how fast you responded and let me place a new order with the right address without any trouble. Now, about the oil, I'm hoping this new one will be better for my motorcycle than the synthetic oil I was using. Lately, I've been having trouble starting my bike because of issues with the decompression cam, and I think it might be connected to the old oil. Thanks for handling my concerns so quickly and well.
Fast delivery
I gotta say, I was pretty happy with how quickly my order arrived. The item came in great shape and I was able to start using it right away. The whole online shopping thing was super easy and smooth, which is always a bonus. I'll for sure be coming back to buy more stuff after this awesome experience.
Parts in stock, quick delivery
The stuff I needed was in stock and I got it in just three days, which was such a relief after my local store couldn't get it for over two weeks! Ordering was super easy and smooth, and I was happy with how quickly it arrived. The service I got was amazing, and the prices were fair for the quality of the items. Overall, I was really happy with my experience at J&P Cycles and will definitely be coming back.
Quick delivery, Military Discount
The delivery came super quick, way faster than I thought it would. The thing I ordered had a really detailed description, which helped me decide. Checking my Military Discount was easy peasy and getting free shipping was a nice bonus. I can definitely say that I don't need to shop anywhere else.
Motorcycle parts
I just bought some motorcycle parts from J&P Cycles and I gotta say, I was really impressed with the whole thing. Ordering was a breeze, I found what I was looking for right away. The customer service was awesome, the team knew their stuff and helped me out a lot. Prices were fair and I felt like I got my money's worth. Overall, a great experience.
Part found, shipped ASAP
I found what I needed and they sent it real quick. Even though I ordered during a holiday week, I was so happy with how fast it came. I'll make sure to tell all my friends and family to check them out. The customer service through email was great, they let me know exactly when it was sent and gave me a tracking number. I felt at ease the whole time.
Motorcycle parts
I just bought something from this store and honestly, it was a letdown. They sent me the items in two different packages, and they came two months apart. It was a pain because the parts needed to go together, so I couldn't use them for a while. Plus, I had to pay customs fees for each package, which wouldn't have happened if they had just shipped it all together. I'm definitely not buying from them again. It's frustrating to see how disorganized and short-sighted they are.
Review with most votes
Product search and timely ship
I was so pleasantly surprised by how easy it was to find what I was looking for on the website. The description of the item was bang on, and ordering it was a piece of cake. The... Read onBy: Graciela Ryan