J&P Cycles

J&P Cycles - Reviews and experiences

Average rating
9.2 /10
Based on 30 reviews
Nov 2023-May 2024
Star distribution
59x
418x
33x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Motorcycle parts

Communication

I recently bought some motorcycle parts from your company and I gotta say, I'm pretty happy with the quality of the products I got. They were exactly what I saw on your website and were the right ones for my bike. The delivery was also on time and everything arrived in good shape.

But, I was kinda bummed to find out that the products were sent from the US, 'cause I thought I was supporting a Canadian company from Ontario. So, I ended up having to pay extra duty fees when my order arrived, which wasn't made clear when I placed my order. It would have been nice to see a breakdown of all the charges before I confirmed my purchase.

Overall, my experience with your company was good, but I think you should work on being more upfront about customs charges for future customers.

Difficult installation, lacking instructions, early delivery, satisfied

Communication

The thing I got from J&P Cycles was a bit tricky to put on, especially since I'm new to this. The instructions they gave weren't all that great, so I had to check out their website for better info. Unfortunately, there weren't many videos for my 22 streetglide model, which made things even harder. However, even with all that, I gotta admit that J&P Cycles came through with everything they promised. I was actually surprised when the package showed up a couple days earlier than I thought it would. Overall, I was happy with my purchase and would think about buying from them again down the road.

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About J&P Cycles

J&P Cycles is a prominent American company that specializes in the retail of motorcycle parts and accessories. Founded in 1979 by John and Jill Parham in Anamosa, Iowa, the company started in a small storefront and has since grown into one of the largest and most well-known suppliers in the motorcycle industry. J&P Cycles offers a wide range of products for Harley-Davidson, Victory, and Indian motorcycles, among others, encompassing both OEM and aftermarket parts. The company is recognized for its extensive catalog, online retail presence, and customer service, including technical support for motorcycle maintenance and customization. J&P Cycles also actively participates in motorcycle rallies and events across the United States, further solidifying its presence and commitment to the motorcycle community.

Contact Information

4020 S 26th Street

19112 Philadelphia

United States

📧 customerservice@jpcycles.com

☎ 800-397-4844

🌐 jpcycles.com

Last update: November 29, 2024

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