J&P Cycles

J&P Cycles - Reviews and experiences

Average rating
9.2 /10
Based on 30 reviews
Nov 2023-May 2024
Star distribution
59x
418x
33x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Incorrect orders

Returns & Refunds

I'm frustrated with this company because I keep getting the wrong parts for my bike, even though I always talk to a rep before ordering. I can't use the 90-day return policy because I don't have internet. I've spent over $800 on parts that don't fit. It's annoying that I have to work so hard to get a refund for a $300 part that's not right. It's not fair that I have to deal with their mistakes!

New bike parts

Returns & Refunds

The order arrived pretty fast, which was nice, but the parts didn't end up fitting my bike like they were supposed to, even though they said they would. I had to deal with the hassle of sending them back, and now I'm eagerly waiting for my credit to go through. It was frustrating to have to order the right parts from a different store after this confusion.

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About J&P Cycles

J&P Cycles is a prominent American company that specializes in the retail of motorcycle parts and accessories. Founded in 1979 by John and Jill Parham in Anamosa, Iowa, the company started in a small storefront and has since grown into one of the largest and most well-known suppliers in the motorcycle industry. J&P Cycles offers a wide range of products for Harley-Davidson, Victory, and Indian motorcycles, among others, encompassing both OEM and aftermarket parts. The company is recognized for its extensive catalog, online retail presence, and customer service, including technical support for motorcycle maintenance and customization. J&P Cycles also actively participates in motorcycle rallies and events across the United States, further solidifying its presence and commitment to the motorcycle community.

Contact Information

4020 S 26th Street

19112 Philadelphia

United States

📧 customerservice@jpcycles.com

☎ 800-397-4844

🌐 jpcycles.com

Last update: November 29, 2024

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