Joma Jewellery

Joma Jewellery - Reviews and experiences

Average rating
6.8 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
52x
48x
32x
24x
15x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

21st birthday bracelet with missing additional charms

Returns & Refunds

I recently bought a 21st birthday bracelet from this store, along with some extra charms. But when the package arrived, the extra charms were missing. I contacted customer service to complain, and they quickly gave me a refund. I thought maybe it was just a one-time mistake, so I decided to give them another chance and ordered the same bracelet with the extra charms again. Unfortunately, when the second package came, the extra charms were missing again. By this point, it was already two weeks past the birthday, and I still didn't have a bracelet to give. The customer service team said sorry and offered me another refund, but I had lost all trust in their ability to get orders right. In the end, I gave up on the bracelet and got a different gift from a different store.

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About Joma Jewellery

Joma Jewellery is a UK-based company that specializes in creating high-quality, fashionable jewelry. Established in 2008 by Katie Loxton and Geoff Loxton, the company has quickly made its mark by offering a wide range of affordably elegant bracelets, necklaces, earrings, and accessories. Their products are designed to celebrate special moments and personal connections, often featuring heartfelt messages and charms that make for thoughtful gifts. Joma Jewellery places a strong emphasis on craftsmanship and detail, ensuring that each piece is both beautiful and durable. Over the years, it has grown in popularity, expanding its presence through various retailers both in the UK and internationally.

Contact Information

🌐 jomajewellery.com

Categories Joma Jewellery

Last update: November 29, 2024

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