Joma Jewellery - Reviews and experiences

Oh gosh, I can't even believe it. I ordered this super cute bracelet with my friend's name on it, eh? And it took forever to arrive! I mean, come on, my friend's birthday passed, and the bracelet still hadn't shown up! And all they said was sorry, like really, that's all? Not cool at all.

I'm really upset with the service I got from this company. I ordered a bracelet as a gift and paid for next day delivery, but it never showed up. I didn't get the product on time, and now the person I was giving it to missed their birthday. The customer service was terrible too. They didn't even apologize properly, it felt like they were arguing with me. I wouldn't suggest this company to anyone.

I ordered bracelets for two birthdays not too long ago and honestly, I was super let down by the service I got from this company. Even though I placed my order a whole 8 days before the birthdays, they only just shipped the items today! It was way too late by then. I tried reaching out to customer service, but all I got was a standard email saying they couldn't do anything since the order was already sent out. No discount or even a simple apology for the trouble caused. The way they handled this was really disappointing. So, I've decided I won't be ordering from this website ever again.

I recently bought a Mother's Day gift from this company and it didn't go well. I paid for next day delivery to make sure it got there on time, but it didn't. The gift was for a family member who already went home, so now I'm out of pocket and can't give it. I'm really disappointed in the service I got from this company. I usually have no problems with their products when I buy them at a local shop, but this direct order was a letdown.