Jlab Reviews
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Earpods purchase
I just bought a set of earbuds from this company. Unfortunately, I lost them and had to get another pair. But the new ones only lasted 2 months before they stopped connecting properly. I reached out to customer service and was happy to see how quickly they responded and wanted to assist me. Even though they're in the UK, they organized to send a replacement from the USA, which I really thankful for.
Earbuds purchase
The earbuds I bought had an amazing quality-price balance. The product was great, and when I had a question, the customer service was top-notch. Steve was super nice, quick to help, and really friendly. It was one of the best customer service experiences I've had in a long time, and I really appreciate how much they care about their customers.
Wireless earbuds purchase
These wireless earbuds are so awesome! I'm really glad I went with them instead of a pricier brand. They're super easy to use and charge, and I've been able to listen to my audio books for way longer than the 32+ hours they said I could.
Replacement Ear Buds
My earbuds stopped working after a year, so I decided to leave a positive review on the website. I was so surprised when the team responded right away, expressing their sympathy and offering to replace them without any issues. Everything went really smoothly and I really liked how friendly and helpful Steve and the team were. Just awesome customer service all around.
Variety of products including earbuds and work headsets
I've bought different stuff, like earbuds for the gym and good work headsets. Everything was good until one of the headsets started having problems. So, I decided to use the warranty and it was actually a really smooth process. It only took a few hours to get a new headset. The customer service was great and I was happy with how fast they fixed the problem.
Bluetooth headphones with EQ
I bought these headphones for the second time and I'm really happy with the price, performance, and design. When I had trouble with the charging plug, I reached out to customer service and they were quick and really helpful. They sent me a replacement product from the USA to Canada at no extra cost and it arrived quickly. I definitely recommend both the sound quality of the headphones and their customer service.
Review with most votes
Replacement Ear Buds
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