Jaybird - Reviews and experiences

I bought a set of headphones from this company and man, they were faulty right off the bat. They wouldn't turn on unless they were plugged in, which totally defeats the purpose of having wireless headphones, ya know? So, I decided to hit up customer service for some help and got matched with this guy named Adarsh. Let me tell ya, dealing with him was a nightmare. He just kept giving me the runaround and was not at all helpful in fixing the problem with the headphones. Total letdown, eh?

I have to say, I was really impressed with the customer service I got when my wireless earbuds started acting wonky. Even though I’m over in the UK, they were super quick to respond and sorted me out with a replacement. It all went really smoothly and I was grateful for their help from afar. It’s not every day you find such amazing customer service, and it totally changed my whole experience for the better.

I had a problem with my left headphone (Jaybird Tarah) that just stopped working outta nowhere, so I reached out to customer service. They got back to me real quick and didn't hesitate to send me a brand new headphone as a warranty replacement. And get this - it wasn't just any old model, but a better one than my old one! The customer service folks were super efficient and helpful the whole time, making the whole thing hassle-free. I gotta say, I'm pretty impressed with how fast they sorted it all out and the sweet upgrade I got!

I've been a loyal customer of this company since 2018. But, I recently ran into a problem with my Vistas earbuds charging case. I tried the troubleshooting steps Tanner from customer support gave me, but the issue kept on happening. Thankfully, Tanner quickly sorted everything out by sending me a new pair of Vistas hassle-free. The customer service was top-notch, and I'm really impressed by both the service and products from this company.

Hey, so I got these earbuds thinking they were gonna be amazing, but they ended up breaking after only 7 months. I tried contacting customer service, but man, it was a real pain trying to talk to an actual person. Definitely wouldn't recommend this to anyone!

These earphones were awesome at the beginning, but when I tried to talk to customer service, it was a total disaster. I've tried getting in touch a bunch of times now, and it's been weeks with no reply, except for a survey asking me how it all went down. It's kind of a joke.

I got these headphones thinking they'd stick around for a while, but they ended up giving up on me after just a few years. They tried to sweeten the deal with a discount on a new pair, but I'm not keen on throwing more money at headphones that'll probably just break again in a couple of years. Both items I got from them ended up kicking the bucket in the same way. They don't own up to their mistakes with the faulty products and don't seem bothered about fixing any problems. I'd steer clear of buying from them at any cost.