ITALO Jewelry reviews

Photos matched what I got, pieces comfy for daily wear — clasp feels a bit loose though

Started unpacking, still unsure I needed it. Used it this morning — first try surprised me, quick help, all good.

Tried to add my discount but PayPal rushed me straight to payment with no field. Was annoyed, order was fine — please fix

Honestly, ordering was painless and I’m hopeful — site was easy, checkout smooth. Needed a new mattress for my brutal lower-back pain, but I still haven’t received it.

I reached out late one evening about an issue; first impression was quick replies and genuinely pleasant help. A tiny hiccup with the form, but impressed.

the clasp is sturdy, nicer than expected.

pretty stuff but it took ages to show up and a courier charge was annoying, though they fixed it.

Definitely worth it — saw them on a friend's Instagram and told my sister; pieces look even better in person, come nicely packed. I ordered the wrong bracelet size, customer service sorted it fast, not perfect but solid overall.

Wasn't expecting much. I needed a quick birthday gift after a lousy experience elsewhere, so I ordered this bracelet. The metal and clasp look solid — tidy finish, actually. Customer service helped with a sizing question. Checkout forced PayPal which annoyed me, but overall in the end I'm pretty satisfied.

I bought a pretty ring and at first I thought, oh no — a tiny stone came loose after a couple weeks. I contacted support, explained the issue, and they actually followed through on the manufacturer's warranty. It took a bit longer than I expected and we went back and forth, but the repair/replacement happened. That’s when I felt satisfied, finally.

There I was, making coffee and opening the small box — looked great on screen, but in hand it was too loud, just not for everyday wear. I returned it; their refund process was messy, offered a tiny partial at first. When $65 finally hit my account I felt oddly satisfied, though annoyed I paid $30 for the lesson.

I ordered two identical rings after browsing in the evening. They showed up a week later and I tried them on right away. The stones actually have the clarity I expected, and they sit comfortably — not too bulky, nice weight. I was pleasantly surprised how much they caught the light. The checkout was messy though; a promo code promised more discount but only 20% came off. I’ve emailed support to sort it out.

I actually spotted this ring on a friend's Instagram and had to try it. The first thing I noticed was the weight — feels solid but not heavy, nice smooth edges and a subtle shine. It slips on easy and sits comfy all day, the finish looks really well done. My partner even commented. I've ordered here before and usually it's seamless. Right now I'm frustrated though. I tried to exchange one size and it's been a headache. The phone number won't connect and I couldn't find a return address. I followed their instructions and got one reply that didn't say where to send it. That part needs fixing. I'm a bit sad about this.

I snagged this really awesome necklace and bracelet that are so shiny and sparkly! And you know what? They were super affordable, way cheaper than what I usually splurge on. The folks working there are super nice too, they helped me find exactly what I was looking for.

Ya, so I got this really awesome ring from a store, but then I decided I didn't want it anymore. And then, I found out I had to ship it all the way to the States and deal with international mail. Ugh, why does it have to be so complicated? I just wanted to return the ring, not go on some global journey!

I just bought some custom jewelry and I gotta say, I am super happy with how it turned out. Being able to pick different stones to customize the design was so cool and something I really liked. The designs they had were timeless, suiting different styles and tastes. I've already told a bunch of my friends about it and they were super impressed with the quality and choices too.

This is my third time ordering a sterling silver ring from this store, and every time I'm blown away by how sparkly and well-made the rings are. Even after wearing them for over a year, the stones are still perfect and the shine is just as stunning as when I first got them. I get compliments all the time and some people even think they're real princess cut diamonds because they look so good. The jewelry from this store is consistently beautiful and has definitely made me a regular customer. Now even my co-workers are ordering from here too.

Hey, so I bought this gorgeous ring that was all sparkly and stuff, but when I wore it to my friend's birthday bash, some of the stones fell out! And I wasn't even swimming or anything, just dancing. It's a real bummer 'cause I only wear it for special events.

I just bought some wide band rings for me and my daughter from the jewelry store. The designs are really amazing, modern, and unique. But, ordering them online was a bit tricky because of the sizing. I've been wearing the same size ring for ages, but the wide bands needed a bigger size. Even though I ordered a quarter size bigger at first, we still had to return them and get a size that was 3/4 bigger. It would've been nice if they gave a ring sizing kit before sending them out to avoid the hassle of sending them back and ordering again.

Oh my gosh, I absolutely love everything I got from here! The jewelry is so pretty and looks just like the pictures. It came really quickly and was wrapped up just like a present.