ITALO Jewelry - Reviews and experiences

I reached out late one evening about an issue; first impression was quick replies and genuinely pleasant help. A tiny hiccup with the form, but impressed.

Definitely worth it — saw them on a friend's Instagram and told my sister; pieces look even better in person, come nicely packed. I ordered the wrong bracelet size, customer service sorted it fast, not perfect but solid overall.

I bought a pretty ring and at first I thought, oh no — a tiny stone came loose after a couple weeks. I contacted support, explained the issue, and they actually followed through on the manufacturer's warranty. It took a bit longer than I expected and we went back and forth, but the repair/replacement happened. That’s when I felt satisfied, finally.

I just bought some jewelry from this company and I gotta say, I was super impressed with the whole experience. It was fast and simple, and the customer service was top-notch. The quality of the jewelry was even better than I expected, and they answered all my questions right away. I definitely suggest this company to anyone in the market for some fancy jewelry.

Today's visit to this place was so easy. Coming back as a regular customer definitely has its benefits, making everything go even more smoothly. I don't have much else to add because every time I deal with this company, it's always a great experience. Thanks a lot!

I gotta say, the jewelry I got from here is just stunning. I've bought a few pieces now and each one has really impressed me. The quality is top-notch and the designs are so unique and beautiful. Had a little hiccup with one of my orders, but their customer service was amazing. Got in touch with them about the problem and got a quick response. They set me up with a personal contact who helped me sort things out, it turned out it was just a little misunderstanding on my end. Their handling of the situation really blew me away, they made sure I was happy in the end. Definitely gonna be shopping at this jewelry store again, I trust their products and service completely. Thanks!