Intermix - Reviews and experiences

I've been a loyal customer of this company for years, shopping both online and in-store. But my recent encounter with their customer service left me feeling pretty let down and irritated. When I reached out to them about an issue, all I got back was a polite response that didn't really try to fix things or show any concern for solving my problem. It really made me think twice about buying from them in the future.

My recent experience at this store was pretty disappointing. The customer service was seriously lacking in politeness and professionalism. My order had problems, like missing items and unclear prices at checkout. When I tried to get help from customer service, the reps were so unhelpful and seemed like they didn't know what they were doing. It was really frustrating and honestly made me wish I hadn't shopped there.

Oh man, let me tell you, that customer service experience I just had was brutal. I tried reaching out online, but got zero response for days. It was so frustrating and honestly just not cool. So, I picked up the phone and called, only to be met with rudeness and zero help. The person on the other end clearly didn't give a darn about my issues. But finally, I got to talk to a real person, a kind lady who actually cared. She fixed everything up real quick. Hey, Intermix, you seriously gotta up your game when it comes to customer service. There's plenty of other places to shop where they actually treat you with respect, you know?

My recent experience at this retailer was a total letdown. For the second time in a row, I had to deal with awful customer service and strict policies that made things worse. The staff didn't seem to care about making customers happy, so I left feeling annoyed and unhappy. It's pretty obvious that this retailer doesn't care about keeping customers coming back, and I bet they're losing out on a lot of business because of it. Needless to say, I won't be shopping there again in the future.