Industry West - Reviews and experiences
Nov 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (7)
Loading reviews...
Missing parts and extra table top dining table
Missing parts and extra table top dining table
ServiceI just bought a dining table from this store and it didn't come with all the parts I needed, plus there was an extra table top. I was so disappointed with how they messed up the packaging and didn't pay attention to detail. On top of that, the customer service was no help at all. I had to practically beg them to do something because I got the table from their warehouse, so they didn't seem to care as much. It took me 4 hours of frustration trying to fix the issue, and even after 3 days, nothing has been sorted out.
About Industry West
Industry West is a furniture company known for its commitment to crafting modern, industrial-inspired furnishings and décor. Founded in 2011 by Jordan and Anne England, the company has built a reputation for offering high-quality, design-forward pieces that cater to both residential and commercial spaces. Industry West has embraced e-commerce from its inception, positioning itself as a direct-to-consumer brand that prioritizes accessibility and customer experience. With a focus on sustainability and innovation, Industry West continues to expand its product line, offering a wide range of furniture that includes seating, tables, storage solutions, and accessories. The company is headquartered in the United States with a strong online presence, serving customers across North America.
Contact Information
Categories Industry West
Related companies
Last update: November 29, 2024
Website
Comments
Be the first with a response!