IndoChino

IndoChino - Reviews and experiences

Average rating
8.6 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
55x
412x
31x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Custom suit order

Communication

I ordered a custom suit not too long ago and had a bunch of problems with it. The fit was all off and they didn't have the fabric I wanted, so I didn't have many options. I tried getting in touch with them through email, voicemail, and chat, but I still haven't gotten a good fix for my problems. I wouldn't suggest going with this company based on how things went for me.

Wedding party suit delay

Communication

I bought a suit, shirt, and bow for a wedding more than a month ago. I've shopped there before, so they already had my measurements. But now my order is on hold with no explanation, and I don't know if I'll get the suit in time for the wedding. It's frustrating and disappointing that they're not keeping me in the loop.

Wedding suit purchase

Communication

My experience ordering a wedding suit was really disappointing, eh? I had such high hopes for the quality and service, but it didn't live up to what I wanted at all. I waited for 5 months and had to deal with customer service a bunch of times, eh, and even went to the showroom twice before my suit was finally remade, eh. But even after all that, it still didn't have the right features and wasn't tailored properly, eh. It was so frustrating and took up so much time that shouldn't have been necessary, eh. I definitely wouldn't recommend ordering from this company, eh.

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About IndoChino

IndoChino is a Canadian company that specializes in made-to-measure menswear, particularly suits, shirts, and jackets. Founded in 2007 by Kyle Vucko and Heikal Gani, the company was initially established as an online tailor. IndoChino's business model allows customers to customize their clothing online or through showrooms before the garments are tailored to their specific measurements. The company aims to provide an accessible approach to custom tailoring, offering a personalized fitting experience without the traditional high costs associated with bespoke tailoring. Over the years, IndoChino has expanded its footprint, opening physical showrooms across North America, offering customers a direct interaction with the brand and its products.

Contact Information

🌐 indochino.com

Categories IndoChino

Last update: November 29, 2024

Website (Partner link)

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