Indigo

Indigo reviews

7 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
71%
Would buy here again
Ordering
8.0
Service
7.8
Pricing
6.8
Delivery
7.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Book and home décor

8.0

"The store had a great selection of books and home décor items to choose from. The staff was really helpful in helping me find what I nee..."

Critical

Order of a mystery novel

4.0

"I'm really not impressed with the service I got from this company. Ordering was easy, but the service itself was pretty disappointing. The pri..."

Most Voted

Book purchase

9.5

"I bought a book from this store, and I was super happy with how everything went down. The website was easy to use, and I found the book I wanted re..."

Reviews (7)

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Order of a mystery novel

S

26 reviews

4.0
Overall Rating
Would buy here again
No

I'm really not impressed with the service I got from this company. Ordering was easy, but the service itself was pretty disappointing. The price was higher than I thought, especially with the lack of customer service. The delivery took forever, and the packaging was not great. I wouldn't recommend buying from this company if you want a good shopping experience.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Book and home décor

Y

1 reviews

8.0
Overall Rating
Would buy here again
Yes

The store had a great selection of books and home décor items to choose from. The staff was really helpful in helping me find what I needed, and the store layout made it easy to move around. However, I found some of the prices to be a bit high compared to other stores. The delivery of my items was quick and efficient, which I liked. Overall, it was a good shopping trip but the prices could be better.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

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Books and Home Decor

J

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought some books and home decor stuff from this store, and let me tell you, I was super impressed with what they had. The book section had all kinds of genres, from popular ones to more niche titles. And the home decor stuff was so unique and stylish, it really spruced up my place. The staff knew their stuff and helped me find everything I needed. It was a top-notch shopping trip, all in all!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Children's gifts

J

3 reviews

4.0
Overall Rating
Would buy here again
No

The online shopping experience was terrible compared to going in-store, eh? Customer support didn't answer my emails or calls, and the promo codes they gave me were no good, eh? Plus, they said stuff was out of stock online, but I found it at stores close by, eh?

Detailed Ratings

Order
4.0
Service
2.0
Price
6.0
Delivery
4.0

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Fiction book purchase

K

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought this really good fiction book at a bookstore recently and I gotta say, I was super impressed with all the different books and stuff they have. The store was all organized and easy to find my way around, so my shopping trip was smooth and quick. The staff knew their stuff and helped me find the book I was looking for. Plus, they have lots of other things like lifestyle and entertainment stuff, so I can get everything I need in one place. I'm really happy with how things went at the store and I'll definitely be going back for more stuff in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Book purchase

S

15 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought a book from this store, and I was super happy with how everything went down. The website was easy to use, and I found the book I wanted real fast. Checking out was a breeze, and I got an email right away confirming my order. The book came in great shape and right on time. I'll be coming back to shop here again, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Books on Canadian history

J

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I gotta tell you, as someone who shops there often, the selection of books on Canadian history at the store is seriously impressive. The variety and depth of the collection is unlike anywhere else, making it a must-visit spot for anyone keen on diving deeper into our country's past. The staff is super friendly and always willing to assist, offering suggestions and answering any questions I might have. The store itself is big and well-organized, so it's a breeze to find what I'm after. All in all, my experiences at Indigo have been fantastic, and I definitely recommend it to anyone looking for quality books on Canadian history.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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About Indigo

Indigo Books & Music Inc., commonly known as Indigo, is a Canadian retail company founded in 1996 by Heather Reisman. It is the largest book, gift, and specialty toy retailer in Canada, offering a wide range of books, toys, home décor, stationery, and electronic items. The company initially started as a book retailer but diversified its products over the years to include other lifestyle and entertainment products. Indigo operates stores across Canada under several banners, including Indigo Books & Music, Chapters, and Coles. The company also offers online shopping through its website. Indigo's corporate history is marked by its acquisition of Chapters Inc. in 2001, which was then its largest competitor, consolidating its position as Canada's leading bookseller.

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Contact Information

🌐 indigo.ca

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Last update: November 29, 2024

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