Icebug - Reviews and experiences

The shoes aren't as good as the usual ones, they're kind of flimsy, but that's okay because they're really lightweight. When the heel broke, I got amazing service. They sent me these repair patches that were actually made of stronger material than the shoe! If you have a not-so-great product but top-notch service, I'll definitely give you a 5-star rating.

I bought these shoes for $190, eh. The right shoe is botherin' my big toe, not great for walkin'. When I reached out on social media to complain, they just said I should've got a bigger size?? But then the left shoe would be too loose. Clearly, these shoes are poorly made with uneven width. Overall, low quality from Asia... I'd recommend gettin' some Sketchers for half the price, way more comfy and better shoes, eh.

My left Spirit8 orienteering shoe completely fell apart after only a year and a half, but the right one was still in great shape. Definitely seems like a problem with how they were made! I noticed other people had the same issue on Trustpilot too. Icebug and SM-sport only offered a discount on a new pair, which I think is unfair. The shoe still had all the steel studs and I only used it moderately. I don't think I'll be purchasing anything else from this company. They shouldn't be rewarded for not handling complaints properly!