Houdini - Reviews and experiences
Nov 2023-May 2024
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Reviews (18)
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Power Houdi sweaters
Power Houdi sweaters
Returns & RefundsI've always loved my Power Houdi sweaters - they're top-notch quality. They stay looking great wash after wash, no pilling, keeps their shape, you name it. Yeah, they're a bit pricey, but totally worth every penny. However, when I bought some pants made from the same material, not the same story. Super comfy, but they started pilling after one wear! Since they were expensive, I went back to the store to make a complaint. Houdini didn't waste any time - they reached out, asked for the pants back, and quickly sent me a new pair. Their customer service is on point, just like their reputation for top-notch gear. Two thumbs up for Houdini!
Surpass Shell Pants
Surpass Shell Pants
Returns & RefundsI got amazing help and free shipping with my Surpass Shell Pants order. Sadly, they didn't pass the moisture test, but the customer service team quickly sent me a new pair, saving my upcoming Ultra race and my wallet. I've never had better support from any company before, and I'll definitely be buying all my clothes from them going forward.
Power houdini purchase
Power houdini purchase
Returns & RefundsTotal nightmare buying and returning my power houdini last November. Had to return it earlier this year because it didn't fit. Last month got a notice saying delivery failed, package sent back, carrier got rid of it cause I was on vacation. Followed all the return steps, but no one collected it and I still didn't get my refund or credit. It was just such a terrible experience.
About Houdini
Houdini is a Canadian company that specializes in providing high-quality clothing materials to their customers. The company was founded by Lotta Giornofelice, who started out as a climbing and off piste skiing instructor and guide in the late 80s and early 90s. Houdini prides itself on creating multifunctional performance mid layers using innovative materials like merino wool and Tencel. Customers can contact Houdini through phone at +46 (0)8-557 746 54 or via email at webshop@houdinisportswear.com. The company offers a wide range of products, including jackets, sweaters, pants, and base layers, as well as accessories like headwear and gloves. Houdini also provides repair services and garment care products to ensure the longevity of their products. If you have purchased clothing items from Houdini in the past, we encourage you to share your experience and feedback with the company to help them improve their products and services.
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Last update: November 29, 2024
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